Endpoint Protection

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  • 1.  Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 16, 2013 11:03 AM

    I added a second computer to use as SEPM for clients to connect to.  I added the server (server 2) as an additional site using the Embedded Database server.  When I launch the console on Server 2, I can see all the clients saying they are online with a remote site (Server 1).  I set Priorites on Server 2 so that Server 2 would be 1 and Server 1 would be priority 2.  I waited 24 hours for replication.  Server 2 shows that replication occurred with Server 1, however Server1 does not show that replication occurred on its end.

    I then shut down the Embedded database server and the SEPM on Server 1 to see if clients were connecting with Server 2.  Clients try to connect with Server 2 but I get the followng error in client.

     

    The request was not in the expected format

     

    I can reach the console to Server 2 from a web browser on the client and verifed the Secars is working as well.

     

    Any other suggestions as to why my clients are not connecting to the new server?



  • 2.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 16, 2013 11:34 AM

    See if this article helps:

    Error 109: "The request was in a format that the server did not expect" appears in Troubleshooting > Connection Status

    Article:TECH93024  |  Created: 2009-01-23  |  Updated: 2009-01-02  |  Article URL http://www.symantec.com/docs/TECH93024

     

    You will want to run the SymHelp tool to help diagnose the issue.



  • 3.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 16, 2013 12:29 PM

    I ran the Support tool and below is the error message I receive:

     

    Service "Teefer2" is not configured and operating properly.  Service is not installed"



  • 4.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 02:20 AM

    Are both SEPM is your scenarion of the same version? What is it exactly?



  • 5.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 02:33 AM

     

    Hi, 

    Can you post the exact version of SEPM on your environment ?

    Regards

    Ajin



  • 6.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 02:51 AM


  • 7.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 02:56 AM


  • 8.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 03:03 AM

    What is your both SEPM version and OS?



  • 9.  RE: Replication of SEPM 12.0 server..clients not connecting

    Posted Apr 17, 2013 06:24 AM

    Hi

    Please check the port 8443 is opened bi-directionally

    Regards