Asset Management Suite

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  • 1.  Report on Actual Software Use

    Posted Jun 30, 2010 09:31 AM
    Hello - Is there a way I can see in Asset Mgmt if a user is actually using the software installed on their computer?
    Thank you for your help!


  • 2.  RE: Report on Actual Software Use

    Posted Jun 30, 2010 10:13 AM
    You'll want to use Application Metering solution to measure this information.  Asset Management Solution doesn't specifically do this kind of measurement. 


  • 3.  RE: Report on Actual Software Use

    Posted Jun 30, 2010 10:23 AM
    First and foremost, verify that the "All Applications" metering policy is NOT enabled (Application Metering..Policies..Application Monitors in the 6.5 Console).  If it is, your database will grow exponentially and performance will suffer as a result.

    It's best to create a new policy for each application you want to track and enable the "send application start events" and "send application stop events" check boxes.  The canned reports should be able to get you the data you need.

    Chapter 3 of the Application Metering Solution 6.1 SP2 User's Guide will help explain in more detail.  In version 7, Application Metering was rolled into Inventory Solution instead of being a separate solution.


  • 4.  RE: Report on Actual Software Use

    Posted Jul 20, 2010 03:38 AM
    Please read solution in this article:
    Software License Compliance with Software Management Framework in Asset Management v7
    https://www-secure.symantec.com/connect/fr/articles/software-license-compliance-software-management-framework-asset-management-v7

    For me work fine.