Endpoint Protection

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  • 1.  Report for clients not contacting the SEPM server

    Posted Nov 23, 2012 06:02 AM

    Hello everybody,

    I'd like to create an automated report that includes the clients that are not contacting our SEPM server. Is there a way to do that?

    We already have scheduled reports for the risks overview and for the clients with not recently updated defitions.

    Any help would be greatly appreciated. Thanks!



  • 2.  RE: Report for clients not contacting the SEPM server

    Broadcom Employee
    Posted Nov 23, 2012 06:05 AM

    yes, you can use the unmanaged detector option

    Find Unmanaged Clients on a remote network location using the Unmanaged Detector

    http://www.symantec.com/docs/TECH96234

    Setting notifications when using the "Unmanaged Detector" feature in the SEPM

    http://www.symantec.com/docs/TECH104897

     

    What does it mean to set a client as an Unmanaged Detector?

    http://www.symantec.com/docs/TECH105722



  • 3.  RE: Report for clients not contacting the SEPM server
    Best Answer

    Trusted Advisor
    Posted Nov 23, 2012 06:46 AM

    Hello,

    There are 2 things - 

    1) Finding Clients without SEP client installed.

    In this case, check the Articles below:

    What does it mean to set a client as an Unmanaged Detector?

    http://www.symantec.com/docs/TECH105722

    Find Unmanaged Clients on a remote network location using the Unmanaged Detector

    http://www.symantec.com/docs/TECH96234

    Setting notifications when using the "Unmanaged Detector" feature in the SEPM

    http://www.symantec.com/docs/TECH104897

     

    2) Finding Clients with SEP clients and not reporting to the SEPM.

    In this case, check the Articles below:

    How to create a SEPM Custom Scheduled Report for Offline SEP Clients.

    http://www.symantec.com/docs/TECH175948

    Finding offline computers

    http://www.symantec.com/docs/HOWTO81330

    Hope that helps!!



  • 4.  RE: Report for clients not contacting the SEPM server

    Posted Nov 23, 2012 08:37 AM

    Thank you very much for your help guys, it's really appreciated!