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Report Designer Field Descriptions

Created: 05 Sep 2013 | 1 comment

Is there any sort of guide that lists what the Report Designer fields are, in the reports of ServiceDesk 7.5?  I'm seeing some reports that might be useful (that I could modify), but I'm not sure what all the fields are on the left hand side (Data column).  Some are easy to figure out, but I'm not familiar with all the terminology yet.  I'm just looking to pull basic reports at this point.

Thanks!

ServiceDesk 7.5

Operating Systems:

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Justin Dybedahl's picture

I don't think there is a document outlining the fields.   Which fields are you wondering about or what are you looking to do?

If you'd like, there is an Altiris IRC channel that I and a couple of other ServiceDesk admins frequent.  https://www-secure.symantec.com/connect/blogs/altiris-irc-chat-room