Client Management Suite

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  • 1.  Report of Missing Assets

    Posted May 09, 2012 11:59 AM

    Hopefully a simple one, I haven't managed to find this anywhere.

    I want to have a report of all computers/assets with a status of 'missing' that I can put in a scheduled email. I've tried to modify several existing reports but haven't had any luck, and a few other reports allow you to get the information but only by selecting a status from the drop down list first, which isn't any use for an automated report.

    Could someone help please?



  • 2.  RE: Report of Missing Assets

    Posted May 10, 2012 08:48 AM

    Will this query work?

     

     

    SELECT
    vc.name
    FROM
    vAsset va
    INNER JOIN
    vComputer vc on vc.Guid = va._ResourceGuid
    WHERE
    va.Status = 'Missing'


  • 3.  RE: Report of Missing Assets

    Posted May 10, 2012 09:30 AM

    Thanks, it seems to work if i say WHERE va.Status = 'Active' but not for 'Missing' - is it referenced by something else?



  • 4.  RE: Report of Missing Assets

    Posted May 10, 2012 01:08 PM

    Well crap.  Sorry, it was kind of a guess.  Since we don't track assets with Altiris, I had no way to test it.



  • 5.  RE: Report of Missing Assets

    Posted May 10, 2012 01:21 PM

    If you have truly marked an Asset as "Missing", then this query will work:

     

    SELECT *
    FROM vAsset
    WHERE [Status] = 'Missing'
     
     
    To set this properly, right click on an asset (e.g. a computer), choose CMDB Functions->Set Asset Status->Missing


  • 6.  RE: Report of Missing Assets

    Posted May 11, 2012 03:29 AM

    Hmm maybe thats it, I've used this:

    https://www-secure.symantec.com/connect/forums/report-inactive-machines-and-automatically-change-asset-status-missing

    So if something hasnt reported in for 30 days it changes it to missing, hence I want a report so that we can investigate those machines.

    If I use the built in report "Assets by Type, Status, Department, Cost Center and Location" and filter with 'Missing' it does report the correct machines.

    Any ideas?



  • 7.  RE: Report of Missing Assets

    Posted May 11, 2012 10:05 AM

    That was the report I looked at to determine where they were pulling the status from.