Video Screencast Help

Report question

Created: 10 Jul 2012
LIS's picture

When you create a report in Service Desk you can define a parameter as editable at runtime.  I have noticed that when you edit that parameter it seems to remember your new value (rather then the one that is defined in the report) from that point forward, even through logging in and out of the application.

I have a situation where I would like to use this feature but I dont know what set of circumstances would cause this mod to reset back to the original values in the report.

Does anyone know?