Video Screencast Help

Report Showing Installed SEP Components?

Created: 18 Oct 2013 | 10 comments

For some of our clients we had opted to not install the POP3/SMTP Scanner component at the time of SEP installation. Is there a report that can be ran that shows which components are actually installed on the client? I have not yet found one. I have included a screenshot showing what I am talking about.

Thanks

 

Component Selection Install Screen.JPG

Operating Systems:

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.Brian's picture

Run the computer status report under Monitors >> Logs. Export to csv and drop into excel. There will be a column for each component and showing if installed or not for each client.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Scott Hodges's picture

Unfortunatly, unless I'm missing it, I don't see where it lists info pertaining to the POP3/SMTP Scanner.

Mithun Sanghavi's picture

Hello,

Check the Computer Status Logs.

SEPM - Monitors > Logs > Computer Status > View Log > Export Logs

About log types

http://www.symantec.com/docs/HOWTO27271

About Computer Status reports and logs

http://www.symantec.com/docs/TECH95541

Export the logs to.csv format. The File can be opened in MS Excel.

You can construct custom filters by using the Basic Settings and Advanced Settings to change the information that you want to see. You can save your filter settings to the database so that you can generate the same view again in the future. When you save your settings, they are saved in the database. The name you give to the filter appears in the Use a saved filter list box for that type of logs and reports.

Saving and deleting filters

http://www.symantec.com/docs/HOWTO27267

About the different types of Symantec Endpoint Protection Manager Reports

http://www.symantec.com/docs/TECH95538

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Scott Hodges's picture

Thank you for your feedback, however these are the only fields I get back when I run the report. None of them seem to pertain to the POP3/SMTP Component that I am looking for.

 

Sequence No.
Pattern Date
Revision
Version
Insert Date
Time Stamp
Client Type
Operating System
Client Version
Policy Version
Policy Serial
Policy Checksum
IPS Serial NO
IPS Checksum
HI Status
HI Reason
HI Description
Creation Time
Status
Last time status changed
Site Name
Attribute Extension
Full Name
Email
Job Title
Department
Employee Number
Employment Status
Office Phone
Mobile Phone
Home Phone
Auto-Protect On
Infected
Worst Detection
Last Scan Time
Last Virus Time
Accepts Content Update
Antivirus engine On
Download Insight On
SONAR On
Tamper Protection On
Intrusion Prevention On
IE Browser Protection On
Firefox Browser Protection On
Early Launch Antimalware On
Major Version
Minor Version
Restart Required
Restart Reason
Computer Name
Computer Domain Name
Current login domain
Last download time
Number Of Processors
Operating System Language
Total disk space
Total memory
Computer description
Service pack
Processor Type
Processor Clock
BIOS version
TPM device installed
IP Address1
IP Address2
IP Address3
IP Address4
Gateway1
Gateway2
Gateway3
Gateway4
MAC Address1
MAC Address2
MAC Address3
MAC Address4
DNS server 1
DNS server 2
WINS server 1
WINS server 2
DHCP server
Hardware Key
Free memory
Free disk space
Time zone offset
Network Threat Protection On
Server Name
Group Name
Domain Name
Current User
IPS Version
Deployment Status
 
.Brian's picture

Unfortunately this component is not shown on any reports

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

Yup. Good one. It's isn't there.

This is one enhancement we would have to create.

I would request you to add this under enhancement requests (IDEA).

https://www-secure.symantec.com/connect/node/add/idea

You may be interested in checking other ideas created by users - 

https://www-secure.symantec.com/connect/security/ideas

Hope that helps!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Scott Hodges's picture

Well that's a bummer. 

Thanks for the help though.

Mithun Sanghavi's picture

Hello,

Added an IDEA - 

https://www-secure.symantec.com/connect/ideas/report-pop3smtp-scanner-component

Let's vote it to promote the same.

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Scott Hodges's picture

I went ahead and gave it an up vote. It would be nice to see that functionality at some point.

.Brian's picture

Agreed. This should be mandatory.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.