Endpoint Protection Small Business Edition

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  • 1.  Reporting queued error: faulting application SmcGui.exe -

    Posted Dec 07, 2010 07:34 PM

     

     

      I am getting this error and need help fixing it.

     

    Symantec Endpoint Protection client installed on the Windows 2003 Ent server

     

    Error: Reporting queued error: faulting application SmcGui.exe, version 12.0.1001.84, faulting module MSVCR71.DLL, version 7.10.6030.0, fault address 0x00004370.



  • 2.  RE: Reporting queued error: faulting application SmcGui.exe -

    Posted Dec 08, 2010 03:49 AM

     

    Remove SEP

    Delete following folders if present
    C:\Program Files\Symantec
    C:\Program Data\Symantec
    C:\Program Files\Symantec AntiVirus
    C:\Program Files\Common Files\Symantec Shared
    C:\Documents and Settings\All Users\Application Data\Symantec
    C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection
     
    Also delete following reg keys if present
    HKLM\Software\symantec
    HKCU\Software\symantec
    Install SEP and try..



  • 3.  RE: Reporting queued error: faulting application SmcGui.exe -

    Posted Dec 08, 2010 04:53 PM

    What version are you installing? Was there a previous version of the SEP client on this system?



  • 4.  RE: Reporting queued error: faulting application SmcGui.exe -

    Posted Dec 09, 2010 01:41 AM

    This is a fresh install.

     



  • 5.  RE: Reporting queued error: faulting application SmcGui.exe -

    Posted Dec 09, 2010 03:54 AM

    Could you tell us please which components do you have installed on a client? Could you please try to install SEP client with AV/AS only?