Hello! I would like to thank everyone for your help in advance!
Please note we are on 11.6.4 going to 14.5 or 14.6 we will do a new install we will not be upgrading this 2 tier environment. That being said I am wondering if the reporting feature is enhanced in 14.5 regarding recipient emails?
We are looking to generate reports based on incoming emails that are logged in Vontu.
I / We realize that is not necessarily how the vontu product is designed to work but we would like to be able to max out any of the abilities that vontu would have with regards to incoming emails and what business unit is the recipient.
What we are looking to report on is “Incoming” emails containing Credit Card data pertaining to the Policy - Payment Card Industry Data Security Standard.
We are trying to get a summary for any length of time, could be week, a month, a quarter but by Recipient Business Unit or to put this another way incoming emails going to business units we want to filter and report on this
Ideally we would like to send an Email report to Business Units leader’s example:
This past month there were 100 incoming emails to people in your department (ie: ABC, DEF etc..) that received emails that triggered the CC policy (emails incoming to “our Company” that contained peoples CC or credit card numbers).
Without going into to much detail we do see incidents depending on the mix of Email senders and CC people and recipients and senders. So for example if an email gets bounced back and forth and the email originated at our facility and went to company “x” – we may log this if it had NPI etc. We also see that when this email comes back from company “x” via a reply we do get a hit or incident logged.
We want to be able to report on this.
I was thinking that we needed to enhance some settings like the following:
Edit Lookup Plugin Properties and selecting everything we only have Incidnet and Message and Recipient and Sender now I want to Add Policy and ACL and possible Status I am currently researching what these will offer
Thank You ! Eddie