Hello,

Reports are generated using Crystal Reports and can be viewed and printed in an HTML file format. If the Adobe Acrobat Reader is detected by Backup Exec, reports are displayed in Adobe Portable Document Format (PDF). Therefore, if you want reports to be generated always in html format, uninstall Acrobat Reader.

Hope this answers your querry.

Regards.


NOTE: If we do not receive your intimation within two business days, this post would be assumed answered and archived.

there's no other way than to uninstall? we've got other apps that need the reader...thanks for the quick answer!

Hello,

You can get the reports in HTML format evenif you do not uninstall the Adobe Acrobat reader.

The Reports that are generated can be converted to different file types by using the bemcmd utility.


On the command prompt run the following command:

C:\Program Files\VERITAS\Backup Exec\NT>bemcmd -o402 -i


This will generate the Report IDs for the respective reports generated.

Report ID Report Title

2 Active Alerts
39 Active Alerts by Media Server
16 Alert History
46 Alert History by Media Server
3 Audit Log
40 Backup Job Success Rate
43 Backup Set Details by Resource
5 Backup Sets By Media Set
41 Backup Size By Resource
42 Backup Success Rate
9 Configuration Settings
44 Daily Job Summary
45 Daily Network Device Utilization
13 Device Summary
61 Device Usage By Template
14 Error-Handling Rules
17 Event Logs
54 Event Recipients
47 Failed Backup Jobs
48 Job Distribution by Device
49 Job Queue Status
50 Job Templates
51 Machines Backed Up
52 Media Required for Recovery
24 Media Set
36 Media Vault Contents
53 Move Media to Vault
28 Operations Overview
55 Overnight Summary
56 Problem Files
57 Recently Written Media
58 Resource Risk Assessment
59 Retrieve Media from Vault
8 Robotic Library Inventory
60 Scheduled Server Workload
34 Scratch Media Availability
22 Template Definition Usage
38 Test Run Results



On the command prompt run the following command

C:\Program Files\VERITAS\Backup Exec\NT>bemcmd -o402 -r42 -ft:1 -f\report.htm

It will save as c:\report.html

Where r42 is the report ID for the respective report(in this case report for Backup Success rate)
converted to an Excel Report.

-ft:1 for HTML file type


-ft: | use -ft:0 to use .rpt with saved|
| | | | data file type (default). |
| | | | use -ft:1 for HTML file type. |
| | | | use -ft:2 for XML file type. |
| | | | use -ft:3 for Excel file type. |
| | | | use -ft:4 for Word file type. |
| | | | use -ft:5 for PDF file type. |



We hope this helps you.
NOTE : If we do not receive your intimation within two business days, this post would be 'assumed answered' and archived.

it generates a report in the output format i specify, but when i go to view the report, i get a screen full of jibberish. if i try to save as an excel file, i get an error when trying to open that says the file format is not valid. sample of lousy htm below:

ÐÏà ¡±á>þÿ þÿÿÿ(ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿRoot EntryÿÿÿÿÿÿÿÿÀ%ÕÆ”JÅ&Contentsÿÿÿÿÿÿÿÿÿÿÿÿ)ÎÒSummaryInformation(ÿÿÿÿyDatabase (TLV) ÿÿÿÿ| ýÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ ÿÿÿÿ #$ % !"þÿÿÿþÿÿÿþÿÿÿ&'þÿÿÿýÿÿÿ*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ^_`abcdefghijklmnopqrstuvwxyz{|}~€Root EntryÿÿÿÿÿÿÿÿÐùÍÆ”JÅ€ContentsÿÿÿÿÿÿÿÿþÿÿÿSummaryInformation(ÿÿÿÿÿÿÿÿÿÿÿÿyÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿþÿÿÿýÿÿÿþÿÿÿþÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ þÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿþÿà …ŸòùOh«‘+'³Ùà …ŸòùOh«‘+'³Ù0I˜ ¼ä ”¨ Ð Ü è ô $<äDaily Job Summary Backup Exec For Windows ServersVERITAS Software CorporationJobsnShows all the jobs that have run within the specified time range. The jobs are shown in chronological order. AdvancedVERITAS Software Corporation93@°mûü@à ½¶»~Â@ÐùÍÆ”JÅ@@oV“®0½Crystal ReportsEmbedding 2ÿÿÿÿÿÿÿÿÀFÐjÐÆ”JÅÐjÐÆ”JÅDataSourceManager 53l, ÿÿÿÿÿÿÿÿTotallerStream 55l&ÿÿÿÿÿÿÿÿÿÿÿÿzrConstantRecordsStream 54l4 ÿÿÿÿ>ûSavedRecordsStream 56l.ÿÿÿÿ$oFormulaRecordsStream 58l2 ÿÿÿÿÿÿÿÿ MemoValuesStream 57l*ÿÿÿÿÿÿÿÿÿÿÿÿgReportParametersStream 0l4ÿÿÿÿÿÿÿÿÿÿÿÿiAnalysisGridsStream 59l0ÿÿÿÿÿÿÿÿÿÿÿÿReportInfoÿÿÿÿ èOle ÿÿÿÿÿÿÿÿÿÿÿÿ—CompObjÿÿÿÿ•j þÿÿÿ þÿÿÿþÿÿÿþÿÿÿþÿÿÿ !"#þÿÿÿ%&'()*+,-./0123456789:;<=þÿÿÿ?@ABCDEFGHIJKLMNOPQRSTUVWXYZ^_`abcdefghijklmnopqrstuvwxyþÿÿÿ{þÿÿÿ}~€h column collation when possible=Falseð u2lbe9ðððð0øjjj8kù//.//ø;;:;:;:;;ø0

Hello,

Please refer the following technote and verify if the mentioned directories exist and if they dont, create them and verify teh result.
Title:
On an attempt to run a report, the following error is received: "Unable to run report, no further information available."
http://support.veritas.com/docs/272065

Please ignore the error message and follow the steps mentioned and update us on the results.


NOTE : If we do not receive your intimation within two business days, this post would be

marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

There are Reports/Saved/HTML folders on all of our backup machines. They have PDF files in them.

Hello,

Consult this if you have not already.

Title : Cannot save reports in standard HTML
http://support.veritas.com/docs/257414


NOTE : If we do not receive your intimation within two business days, this post would be marked assumed answered and would be moved to the ‘answered threads’ pool.

Before i go and install this software, i need to confirm:

the software referred to in this article is not the same software that we have installed in our environment...should I still proceed?

Hello,

1. Please do not install the software. We are sorry for the earlier reply, the technote basically does not apply to your product.

2. Please try reapiring the database:

Ttle : How to run a Backup Exec database repair when the original Backup Exec database is found to be inconsistent
http://support.veritas.com/docs/265180


NOTE : If we do not receive your intimation within two business days, this post would be marked assumed answered and would be moved to the ‘answered threads’ pool.

As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.