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Reports ITA Fail on load

Created: 01 Sep 2014 • Updated: 19 Sep 2014 | 3 comments
mariomendez83's picture
This issue has been solved. See solution.

Hi community

Somebody know why appears this error?

I installed my ITA and now i see all cubes nice but when I select a report, appears the error posted here.

 

Operating Systems:

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eglismann's picture

Hello,

Have you created anything custom in ITA?

if not a good way to fix anything ITA ( i know it sounds funny) is to uninstall the reports then re-add them

The error referenced is a code based issue that i have never seen before but in the past anything that happens to ita can quickly be fixed with a reinstall. if that does not solve the issue please let us know.

 

Eric Glismann

Sr. Principal Technical Account Manager

Customer Engineering & Support (CES) | End Point Management

mariomendez83's picture

Hi Eric,

I either saw ever before that error and I did all you say me, I uninstalled all reports but the result was the same that before uninstall.
I think that I'll open a support case.
Thank you

 

mariomendez83's picture

Hi

I opened a support case and they helped me to modifying some configurations parameters on the database.
After that, the reports worked very well.
 

Thanks.

 

SOLUTION