Endpoint Protection

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  • 1.  Reports not being sent

    Posted Nov 05, 2010 12:20 PM

    I have some scheduled reports that are noting that they have ran but they are not delivered to the recipients. I am running RU6 MP1.



  • 2.  RE: Reports not being sent

    Posted Nov 05, 2010 12:42 PM

    Has it ever worked? Check your alert settings in the SEP manager.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH104394&locale=en_US

     



  • 3.  RE: Reports not being sent

    Posted Nov 05, 2010 12:55 PM

    Hello,

    I aggree to Cycletech's answer. Have your mail server got a security protection for unauthentication users ?

    Best Regards.

    Fatih



  • 4.  RE: Reports not being sent

    Posted Nov 06, 2010 12:51 AM

    I have the same problem with plslakewood

    You can see in my attachment if my setting have no problem and the report status is sent but i don't receive any email.



  • 5.  RE: Reports not being sent

    Posted Nov 06, 2010 04:21 AM

    Change your user name just account name (for examle admin or fatih.teke etc. dont include @domainname.

    and try again please.

    Best Regards.

    Fatih



  • 6.  RE: Reports not being sent

    Posted Nov 07, 2010 11:02 PM

    I have already try that but the result is the same.

    And because i worried maybe the mail have been block with something i have already try to setup the same mail account using MS outlook and there is no problem.



  • 7.  RE: Reports not being sent

    Posted Nov 08, 2010 03:59 AM

    Are your mail port 22 ? It must to be 25 Please change and try it.

    Best Regards.

    Fatih.



  • 8.  RE: Reports not being sent

    Posted Nov 08, 2010 07:56 PM

    The problem is not on the port. I still searching what is the problem but i think the problem is in our mail server. I know that because i try to make a dummy mail server and try to using my dummy mail server and it is working.

    So in this time i still searching what wrong with my real mail server.

    For  plslakewood :

    maybe you can try make dummy mail server using free hmailserver or other fremail.