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Request for info on how to update to latest service pack, Backup Exec10

Created: 19 Aug 2013 • Updated: 03 Oct 2013 | 1 comment
This issue has been solved. See solution.

Can I update from BE2010 straight to BE2010 R3?  The following is confusing to me, not sure if I need to update to SP1 with hotfixes first: 

BE 2010
**To be on the current version of BE 2010, Upgrade to BE 2010 R3

The Updated BE 2010 (R1) Installer can be accessed at:  However, for new installs use the 2010 R3 installer or a newer Version of BE

Last Service Pack
BE 2010 SP1 -

Post SP1 Hotfixes  - in Live Update  - in Live Update  - in Live Update  - in Live Update  - in Live Update  - in Live Update  - in Live Update


Operating Systems:

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CraigV's picture


You can upgrade directly to BE 2010 R3...the ISO is below:

Burn the ISO to a disk or mount with an ISO app. Before upgrading, grab copies of the Data/Catalogs folders (stop the BE services). Upgrade, install SP3 off the link below, and then push-install to any remote servers you might have.

BE 2010 R3 is a manual download and install...


Alternative ways to access Backup Exec Technical Support: