Endpoint Protection

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  • 1.  Reset LiveUpdate pointer to Symantec on a Win8 64 / SEP 12.1.x Machine

    Posted Nov 26, 2012 05:54 PM

    I know it may be a bit eary in the game, but I need a method to redirect a a SEP 12.1.2 client back to Symantec for LiveUpdate definitions (currently pointing internally)

    Assuming that Tamper Protect is 'temporarily' disabled, with Win7 I have been using this document as a reference: http://www.symantec.com/docs/TECH166129 and placing the Settings.Hosts.LiveUpdate file in this location: "C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Config\" before calling SEPLiveUpdate.

    With Windows 8, this method does not appear to work any longer.

    Thanks for any suggestions,

    -Mike



  • 2.  RE: Reset LiveUpdate pointer to Symantec on a Win8 64 / SEP 12.1.x Machine

    Posted Nov 26, 2012 06:17 PM

    click on liveupdate tab in the client console, it will go to liveupdate internet server



  • 3.  RE: Reset LiveUpdate pointer to Symantec on a Win8 64 / SEP 12.1.x Machine

    Posted Nov 26, 2012 06:47 PM

    You may want to check with support. It's possible they haven't updated the doc yet or are in the process. They may have this internally though.



  • 4.  RE: Reset LiveUpdate pointer to Symantec on a Win8 64 / SEP 12.1.x Machine

    Posted Nov 27, 2012 08:47 AM

    Thanks Rafeeq,

    This is for machines currently in an unmanaged state.

    -Mike



  • 5.  RE: Reset LiveUpdate pointer to Symantec on a Win8 64 / SEP 12.1.x Machine

    Posted Nov 27, 2012 08:50 AM

    Thanks Brian,

    Checking with support is a good tip. I usually try my luck here first, just in case I'm not thinking about the problem clearly enough, and the possible solutions at my fingertips. wink

    Have a great day amigo!

    -Mike