Endpoint Protection

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  • 1.  Resetpass.bat is not in Tools folder

    Posted Apr 30, 2012 05:29 AM

     

    Resetpass.bat is not in Tools folder

     

     

    Problem


    <filter height="100%" id="invertColors" style="color-interpolation-filters: srgb; " width="100%" x="0%" y="0%"><fecolormatrix in="SourceGraphic" result="red" type="matrix" values=" 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 1"><fecolormatrix in="SourceGraphic" result="green" type="matrix" values=" 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 1"><fecolormatrix in="SourceGraphic" result="blue" type="matrix" values=" 0 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 1"><feblend in="red" in2="green" mode="darken" result="minredgreen"><feblend in="minredgreen" in2="blue" mode="darken" result="min"><feblend in="red" in2="green" mode="lighten" result="maxredgreen"><feblend in="maxredgreen" in2="blue" mode="lighten" result="max"><fecomponenttransfer in="min" result="oneminusmin"><fefuncr intercept="1" slope="-1" type="linear"><fefuncg intercept="1" slope="-1" type="linear"><fefuncb intercept="1" slope="-1" type="linear"></fefuncb></fefuncg></fefuncr></fecomponenttransfer><fecomposite in="SourceGraphic" in2="oneminusmin" k1="0" k2="1" k3="1" k4="-1" operator="arithmetic" result="aminusmin"><fecomposite in="aminusmin" in2="max" k1="0" k2="1" k3="-1" k4="1" operator="arithmetic" result="colorresult"><fecomposite in="colorresult" in2="SourceAlpha" operator="in"></fecomposite></fecomposite></fecomposite></feblend></feblend></feblend></feblend></fecolormatrix></fecolormatrix></fecolormatrix></filter>

    Resetpass.bat is not in the Tools folder.


    Error


    <filter height="100%" id="invertColors" style="color-interpolation-filters: srgb; " width="100%" x="0%" y="0%"><fecolormatrix in="SourceGraphic" result="red" type="matrix" values=" 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 1"><fecolormatrix in="SourceGraphic" result="green" type="matrix" values=" 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 1"><fecolormatrix in="SourceGraphic" result="blue" type="matrix" values=" 0 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 1"><feblend in="red" in2="green" mode="darken" result="minredgreen"><feblend in="minredgreen" in2="blue" mode="darken" result="min"><feblend in="red" in2="green" mode="lighten" result="maxredgreen"><feblend in="maxredgreen" in2="blue" mode="lighten" result="max"><fecomponenttransfer in="min" result="oneminusmin"><fefuncr intercept="1" slope="-1" type="linear"><fefuncg intercept="1" slope="-1" type="linear"><fefuncb intercept="1" slope="-1" type="linear"></fefuncb></fefuncg></fefuncr></fecomponenttransfer><fecomposite in="SourceGraphic" in2="oneminusmin" k1="0" k2="1" k3="1" k4="-1" operator="arithmetic" result="aminusmin"><fecomposite in="aminusmin" in2="max" k1="0" k2="1" k3="-1" k4="1" operator="arithmetic" result="colorresult"><fecomposite in="colorresult" in2="SourceAlpha" operator="in"></fecomposite></fecomposite></fecomposite></feblend></feblend></feblend></feblend></fecolormatrix></fecolormatrix></fecolormatrix></filter>

    Symantec Endpoint Protection 12.1 has a new and safer mechanism to reset passwords. To reset the password, click the "Forgot your password?" link on the Manager logon screen. The old method for removing passwords has been removed.

     
     

     



  • 2.  RE: Resetpass.bat is not in Tools folder

    Posted Apr 30, 2012 08:32 AM

    So does this mean if you download entire Software of Sepm which includes all the folders still it wont be in there ?

    example no support folder ...



  • 3.  RE: Resetpass.bat is not in Tools folder

    Posted Apr 30, 2012 11:44 AM

    The "no support" folder is still there, just the tools have changed.  Some are simply no longer existing, such as resetpass.bat

    This is new to SEP 12.1

    Previous versions of 11.x still have this file and capability to reset the Admin user and password to default.



  • 4.  RE: Resetpass.bat is not in Tools folder

    Posted Sep 11, 2012 07:52 AM

    Nice solution eh: send the password by e-mail.
    Im running SEP on a standalone computer having no internet connection.

    No-brainer, no way to reset the password!

    Anyone a solution?



  • 5.  RE: Resetpass.bat is not in Tools folder

    Posted Sep 11, 2012 10:16 PM

    Ya still you can reset the password when there is symantec support...

    Create a case with symantec they can provide or create the resetpass.bat file for the SEP 12.1 to reset the password...

    We did it successfully for lot of our customers it worked...

    Hope this helps......



  • 6.  RE: Resetpass.bat is not in Tools folder

    Posted Sep 12, 2012 09:21 AM

    Hello,

    the reset password is meant for the SEP Manager.

    If the system were the SEPM is installed is not connected to Internet, how does it get the AV definitions?

    If you have a big environment where SEPM is getting definitions from an internal LiveUpdate server, don't you have your own internal email server too hence no need for internet connection to send an email?