Endpoint Protection

 View Only

  • 1.  Resolved :- E:\SEPM\tomcat\temp\null

    Posted Oct 01, 2009 10:13 AM

    Resolved !!!!

    After Upgrading to SEP11.RU5 from MR.MP2 the below error resolved.

    Make sure that the server is running and your session has not timed out.
    If you can reach the server but cannot log on, make sure that you provided the correct parameters.
    If you are experiencing network issues, contact your system administrator. ErrorCode: 0x80020000  [Site: Site name]  [Server: Server Name]
    August 15, 2009 7:34:59 PM IST:  E:\SEPM\tomcat\temp\null (The system cannot find the file specified)  [Site: Site name]  [Server: Server Name]
    August 15, 2009 7:34:59 PM IST:  Failed to connect to the server.

    Note:-     Do not upgrade the server by taking Remote Desktop, VNC, Dameware. Use Console or ILO to upgrade the server.


    Regards...
    Ramji Iyyer


  • 2.  RE: Resolved :- E:\SEPM\tomcat\temp\null

    Posted Oct 01, 2009 10:17 AM
    Can you check any error is present in scm-server-0.log file. 


  • 3.  RE: Resolved :- E:\SEPM\tomcat\temp\null

    Posted Oct 01, 2009 10:24 AM

    Title: 'How to install or manage Symantec Endpoint Protection and Symantec Endpoint Protection Manager through Remote Desktop'
    Document ID: 2008030509272248
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008030509272248?Open&seg=ent


  • 4.  RE: Resolved :- E:\SEPM\tomcat\temp\null

    Posted Oct 01, 2009 10:29 AM
    Thanks for the Doc's


  • 5.  RE: Resolved :- E:\SEPM\tomcat\temp\null

    Posted Oct 01, 2009 10:30 AM
    Just want to add up that did the upgrade in Remote Desktop & it worked... & i am sure that i was not is console mode... May be some times it gives error and some time  not..

    I also agree that it is always better to be in console mode when doing upgrade.