Endpoint Protection

Hi

We have SEP 12.1.2 on Windows 2008 the SEPM server has SEP client installed and it icon is appearing SEPM console but under client option it  is showing YES under "restart required" colunm but we have restarted so many times but it did not disappear.

Regards

whatis the SEP version?

can you delete the client from console and check for the details?

Home tab will be updated once in every 24/12 hour status based on what you set under preference tab.. its not a real time one. if you click on the restart count it will show the systems name. cross verify that with the client name.Give it a day or 12 hours to get the required status.

Check the article

Try it on one system and check the result

https://www-secure.symantec.com/connect/articles/pending-file-rename-operations

also can you try rebooting the client from SEPM manager on one client and check if it works?

We saw the same issue a few weeks back turned out to be a faulty driver on the client itself when trying to remove certain elements of the client using autoupgrade (e.g. romal of just NTP).

To resolve it we had to cleanwipe the client and install the client from fresh this fixed the issue.

Hello,

Have you tried the above attach Link Steps?