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Restoration is Failing

Created: 30 Mar 2012 • Updated: 30 Mar 2012 | 4 comments
This issue has been solved. See solution.

Hi,

Master Server: NBU 7.1(HP)

Source & Destination Servers: HP with NBU 7.1

Backup Type: Standard / Normal Backup

Trying to restore a data from VTL.

Getting below error

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-

03/30/2012 02:07:43 - begin Restore
03/30/2012 02:07:46 - number of images required: 1
03/30/2012 02:07:46 - media needed: DSSL3H
03/30/2012 02:07:53 - restoring from image ilissos-bk_1333005135
03/30/2012 02:07:56 - Info bpbrm (pid=5080) telling media manager to start restore on client
03/30/2012 02:07:56 - Info bpbrm (pid=5080) spawning a brm child process
03/30/2012 02:07:56 - Info bpbrm (pid=5080) child pid: 5085
03/30/2012 02:07:56 - connecting
03/30/2012 02:07:57 - requesting resource DSSL3H
03/30/2012 02:07:58 - Info bpbrm (pid=5085) start tar on client
03/30/2012 02:07:58 - Info tar (pid=0) Restore started.
03/30/2012 02:07:58 - connected; connect time: 0:00:00
03/30/2012 02:07:59 - Error bptm (pid=5083) NBJM returned an extended error status: resource request failed (800)
03/30/2012 02:07:59 - Error bptm (pid=5084) The following files/folders were not restored:
03/30/2012 02:07:59 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150817.arc
03/30/2012 02:07:59 - Error nbjm (pid=18511) NBU status: 800, EMM status: The host is not defined in EMM
03/30/2012 02:07:59 - Error nbjm (pid=18511) NBU status: 800, EMM status: The host is not defined in EMM
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150818.arc
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150819.arc
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150820.arc
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150821.arc
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150822.arc
03/30/2012 02:08:00 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150823.arc
03/30/2012 02:08:01 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150824.arc
03/30/2012 02:08:01 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150825.arc
03/30/2012 02:08:01 - Error bptm (pid=5084) UTF - /oracle/slcbtprd/oraarch/archSLC_BETA_0000150826.arc
03/30/2012 02:08:01 - Error bptm (pid=5084) more than 10 files were not restored, remaining ones are shown in the progress log.
03/30/2012 02:08:01 - restored from image ilissos-bk_1333005135; restore time: 0:00:08
03/30/2012 02:08:01 - Info bpbrm (pid=5080) got ERROR 252 from media manager
03/30/2012 02:08:01 - Info bpbrm (pid=5080) killing bpbrm child 5085.
03/30/2012 02:08:02 - Warning bprd (pid=14857) Restore must be resumed prior to first image expiration on Tue Apr 03 00:12:15 2012
03/30/2012 02:08:02 - end Restore; elapsed time 0:00:19
Failed to get status code information (2826)

Comments 4 CommentsJump to latest comment

Amarnath Sathishkumar's picture

Restorations which ever using the Media server "apollo" are failing with same error

Amarnath Sathishkumar

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Marianne's picture

 NBJM returned an extended error status: resource request failed (800)
...
Error nbjm (pid=18511) NBU status: 800, EMM status: The host is not defined in EMM

Please post bprd log on master server as attachment.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Amarnath Sathishkumar's picture

Finally Got the answer from the guides.

Added this entry in bp.conf file.

FORCE_RESTORE_MEDIA_SERVER = from_host to_host

and Executed bprdreq -rereadconfig.

Restoration's re-directed.

Amarnath Sathishkumar

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SOLUTION
anil_krishna's picture

Amar I hope you have directed the restoration to different media server(temp solution) but issue here is restorations which are going through media server apollo are failing hence can you please paste the bprd logs as requested by Marianne so that we can check and try to fix the issue permanently