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restore

Updated: 16 Mar 2012 | 12 comments
Greet9's picture
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This issue has been solved. See solution.

Hi,

My server is crashed in that operating system is windows 2008.

I formatted the server & reinstall same operating system.

Intalled the sepm 12.1 & restore recovery file, its successfully done.

Successfully restore the databse, but after restoring the database when am going to logon the console.

I am getting error unexpected server error

Comments

Simpson Homer's picture
24
Feb
2012
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Ajit Jha's picture
24
Feb
2012
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Try to Change the

Try to Change the Communication MOde

 

To configure push mode or pull mode for a group

  1. In the console, click Clients.

  2. Under Clients, select the group for which you want to specify whether to push or pull policies.

  3. Click the Policies tab.

  4. Uncheck Inherit policies and setting from the parent group "group name".

  5. Under Location-independent Policies and Settings pane, under Settings, click Communications Settings.
  6. In the Communications Settings for group name dialog box, under Download, verify that Download policies and content from the management server is checked.

  7. Do one of the following tasks:

    • Click Push mode.

    • Click Pull mode and under Heartbeat Interval, set the number of minutes or hours.

  8. Click OK.

Regards'

Ajit Jha

Technical Consultant

STS

Idimple's picture
24
Feb
2012
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Hello, Try to repair SEPM

Hello,

Try to repair SEPM installation  from  setting ----> control pannel

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
pete_4u2002's picture
24
Feb
2012
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Mohan G kumar's picture
27
Feb
2012
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Hi, when installing you

Hi,

when installing you should give same username and password for embeed database and also for login once installation completed restore the database and server private key windowes firewall should be off before restoring you should stop the SYMANTEC ENDPOINT PROTECTION MANAGER and SYMANTEC EMBEDDED DATA BASE. start restore the data base.

gilbert08's picture
27
Feb
2012
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Try to use a backup a week

Try to use a backup a week before the crash. Last backup might be corrupted.

Greet9's picture
15
Mar
2012
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I tried 3 to 4 times to

I tried 3 to 4 times to uninstall & reinstall.

when database is restored, its giving error to logon sepm. (Unexpeced Server Error)

DCOMP's picture
15
Mar
2012
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Hi Greet9, Log the case with

Hi Greet9,

Log the case with Symantec Support.

DCOMP's picture
15
Mar
2012
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How many clients you have in

How many clients you have in your network & connected with SEPM.

Greet9's picture
15
Mar
2012
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I have up to 1000 clients...

I have up to 1000 clients...

Sonday's picture
15
Mar
2012
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Hi Greet9, Better option is

Hi Greet9,

Better option is you uninstall & reintall the SEPM,

Restore the recovery point which you have in your old database.

All clients are coming online, but you create the manual groups & policies which you required as per your environment.

Greet9's picture
16
Mar
2012
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Hi Thanx, Sonday I followed

Hi Thanx,

Sonday I followed ur comments.