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restore to a mount point

Created: 14 Jan 2013 • Updated: 15 Jan 2013 | 6 comments


I'm triing to restore to a mount point that is not bind in my windows domain.

The backup runs fine, since I'm using the file bpstart_notify.bat.

So the drive is mounted with usrname password of the outside NAS.

When I try to put those credentials into the Netbackup services it's not working.

 I triied to understand the command nbfs, is that a good way ?


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Mark_Solutions's picture

Restoring to a mapped drive is not supported and does not work

Your best way is to restore to specify the media server or a client as the destination client to restore to, set its NetBackup client service to a suitable user account and then set the alternate restore location as a UNC path - this way it should work for you (\\nas\sharename)

Hope this helps

Authorised Symantec Consultant

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dosdroit's picture

Hello Mark,

Like I said I cannot set the Netbackup services with a suitable user account since that NAS is not part of my Domain. When I try to put a username password that exist in that NAS(GraniteStor) I'M getting an error.

What I'm tring to find is a equivalent of bpstartnotify, but for a restore.

Do you understand my problem ?

Please let me know if you need more info.


Marianne's picture

Please show us what you are doing with bpstart_notify.bat as well as backup selection in the policy.
Maybe we can figure out how to perform restore if we understand how the backup is done.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

dosdroit's picture


Here the details from the file:

C:\Program Files\VERITAS\NetBackup\bin\bpstart_notify.Policyname.bat

Here what's inside:

net use K: \\\share1 secretpassword /USER:backupuser

And here what's in the file:

C:\Program Files\VERITAS\NetBackup\bin\bpend_notify.Policyname.bat

Here is what inside:

net use /DELETE K:

The policy window:

And this is what I have put in the backup selection:



Marianne's picture

Have you tried to use BAR GUI on the Client where K-drive is backed up from? 

Mount the K-drive like you are showing above and verify that you can write to a folder on the mount point by creating a folder a copying some test files to this folder.

Changing NBU Client Service should only be needed when restore is done from master server.

No gurantees... just a suggestion....

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

dosdroit's picture

Bonjour Marianne,

Thanks for the fast answer.

In order to make things complicated, the master server is the backup and restore client server...

Anyhow, I will try your suggestion from another Windows base client.

Still...The way I see it, since Netbackup cannot see the drive he cannot restore to it.

He can back it up because it's mounted from the bpstartnotify.bat, I was triing to find a bpstartnotify script, but for the restore.

Triing that right away.

no luck I cannot do a restore even from another server with the drive manually mounted from windows command line...