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Restored SEPM to the existing SQL database

Created: 11 Dec 2012 | 9 comments
SKP's picture

How re-connect a restored SEPM to the existing SQL database?

I had followed DR steps but client are offline

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W007's picture

Disaster/Recovery- How to rebuild and restore your #1 Symantec Endpoint Protection Manager and re-connect it to your existing SQL database

http://www.symantec.com/business/support/index?page=content&id=TECH134475

 

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SKP's picture

I had followed the same,do i need to change Domain ID

W007's picture

as per document you can provide current domain ID.

 

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W007's picture

HI,

Did you have check old domain id are same ?

Check and update the Domain ID#
(If you had a domain other than the Default Domain, add the backed up domain first and then delete the old domain

 

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SKP's picture

Yes i checked & domain ID is same...................

W007's picture

Try this,

Stop and restart the SEPM service in order for the new information to complete updating.
The SMC service on the SEP client must be restarted also (only one or two client)

 

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SKP's picture

I receive the the error "unable to communicate with the reporting component" after login

W007's picture

Hi,

Unable to communicate with the reporting component after logging into the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH104777

 

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