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Restoring data from b2d

Created: 30 Apr 2013 | 8 comments


Here is the situation :

I have a production BE 2010 R3 Server.

I have manage to backup all my data successfully to B2d Internal Hard Drive.

The mission I am trying to accomplish is to have a DRP BE Server which I would be able to restore that data In case of crises.

I do have a DR dedicated server (different from the production one ) which I would like to restore the data to.

The inventory step I do successfully and I can see The media label

When I try to catalog the media I get this error:

Final error: 0xe000810d - Physical Volume Library Media not found.

I have uncheck the ” Use storage media-based catalog “as the forum says bud it wasn’t helpful

More details:

Windows 2008 r2 64

Operating Systems:

Comments 8 CommentsJump to latest comment

Yaniv Cohen's picture


thank u for your help but i tryed to do what you hav sayes ant the massege i get now is:

Completed status: Failed Final error: 0xe0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation. Final error category: Backup Media Errors

any idea?

CraigV's picture

Hi Yaniv,

Did you inventory and catalog the media before trying to restore it?

You can also try the TN below:


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pkh's picture

When you do your cataloging, uncheck the request media in sequence option.

Yaniv Cohen's picture

I have succeeded to inventory the folder and all the media that physically exist on the disk is listed.

Do I have to catalog all the Medias one by one? What about the inventory?

Should I Catalog them one by one as well?

When I try to catalog only one media it starts and then failed with the error message above.

In addition, can I delete the c:\programFiles\Catalog Folder? Will it be automatically created?

A screenshot is attached.

Thanks in advance.

CraigV's picture

You should be able to highlight them all and then run the catalog job...try that and report back!


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Yaniv Cohen's picture


still getting the error : e000810d

please advice.

CraigV's picture

...can't find anything about this, so I'd suggest opening a support case with Symantec directly. Should they help you in finding a solution, please post back here with the information and close it off!


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