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Restoring mailbox from Active DAG

Created: 12 Jun 2013 • Updated: 12 Jun 2013 | 3 comments
This issue has been solved. See solution.

I'm trying to restore specific mailboxes from my Exchange backups.  Unfortunately, when I expand the Microsoft Exchange Database Availablility Group in BAR, all I see is the Microsoft Information Store with the MDBs listed and no way to expand that to view the mailboxes.  I assume the backups were configured incorrectly, or at least not configured in such a way that allows single mailbox restores.  I may be wrong. 

Anyone know what I'm doing wrong?

Operating Systems:

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Dyneshia's picture

You can only drill down id the backup was originally done with GRT.

In the original policy was "granular recovery technology" selected ?

SOLUTION
Will Restore's picture

from the NetBackup for Exchange Admin Guide:

You can restore individual mailbox or public folder items (folders, messages, and

documents) from the following types of backups:

■ MAPI mailbox backups. This backup type applies to Exchange 2007 and earlier.

■ MAPI public folder backups. This backup type applies to Exchange 2007 and earlier.

■ Streaming or snapshot backups with Granular Recovery Technology (GRT) enabled.

It would seem the backup was not GRT enabled

Will Restore -- where there is a Will there is a way

HankHill's picture

No GRT enabled.  I assumed that was going to be the answer.  Luckily, the command decision not to backup with GRT was made by not me so someone else can take the hit.