Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Restoring from tape to different hardware

Updated: 21 May 2010 | 4 comments
nwcenter's picture
0 0 Votes
Login to vote

Hello!

 

Here's my situation... bare with me.

 

We are in the process of beginning our migration from SAV 10.0.2 to SEP 11 MR4.  Our SAV server crashed (hardware failure).  I don't have replacement parts for this server...  I do have a different server that can take it's place for the time being until we upgrade and migrate to the latest and greatest.

 

My problem:  How can I successfully restore SAV 10.0.2 from tape via backup exec 12.5 to a new server?  All I can find to restore are the Program Files.  What am I missing?  How do I get the program to re-register?  How can I get all of my groups and settings back?

 

Help!!!

 

Thanks,

NWCenter IT

Comments

Maximilian's picture
08
Aug
2009
0 Votes 0
Login to vote

You have to restore the whole

You have to restore the whole machine with the identical name and SID that was used by the other crashed server. You cannot only restore the folder in program files anyway you also need the correct keys that are in the registry.

An other way to restore is to reinstall SAV 10.0.2 from CD and push out (with a script or manually) the file called grc.dat (from the folder where you install the SAV server) to each clients Symantec Antivirus folder. This will cause the client to register with the server that you took the grc.dat file from

gilbert08's picture
10
Aug
2009
0 Votes 0
Login to vote

restore

If you have backup copy of sav's sql database you can that to new machine then try mount the database to the newly installed sav server.
Thnks

shp's picture
10
Aug
2009
0 Votes 0
Login to vote

You should get these fies and registry keys to restore...

You should get these files and registry keys to restore..
PKI folder(Can be restored form ur backup)

If u have any registry backup try to get these keys
      hklm\software\Landesk\intel\virusprotecion6\currentversion\
      under this key u will find ssc settings, group and client keys. if u restore this ur ssc group's and clients will come back

Same server name, ip address and certificate can re establish the client and server communication.
 try this link
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005033015282148?Open&src=tranus_con_sl

 

Regards,
Srinivas H.P.
HCL Infosystems Ltd

Ajit Jha's picture
10
Aug
2009
0 Votes 0
Login to vote

I don't think that the Backup

I don't think that the Backup Exec can restore the entire machine for that u need System Recovery. What u can do is if u have SQL DB then u can mount the prenew DB with the back up DB As well said by Gilbert08.
Restoration of the entire machine state is possible in System Recovery not in Backup Exec

Regards'

Ajit Jha

Technical Consultant

STS