Restrict task view to certain users

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mervync's picture

I'm implementing a change management system, and would like like to restrict the viewing of certain tasks to the the CIO ony.  I can set up incident queries to query on the current_worker_id, but I'd like to set up an advanced condition in the task itself, to show the task when the worker id is a certain value.  Has anyone had success with this sort of approach?

 

Thanks in advance!

MBHarmon's picture

Tasks just for you

Solution

I actually wrote a tip on this about a year ago.  Hopefully this will help you.

http://www.symantec.com/connect/blogs/helpdesk-tasks-just-you

Drop me a line if you have any issues with it.

- Matt