Client Management Suite

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  • 1.  Retired assets still showing in Task Manager

    Posted Oct 12, 2009 09:44 PM
    Hi all,

    am using Task Manager to run a wake up and inventory task on custom collections of PC's, however we're getting retired assets still reporting in Task Manager?
    • So in the Custom Collection under Resources, the computer list looks correct (i.e. does not include any retired assets)
    •  
    • We create a new schedule for the Task Manager job, and assign the Custom Collection to the schedule
    •  
    • After the schedule runs, we have a bunch of failed results, and most of them are becuase its tried to run the Job against retired assets

    I can also run a report on non-active assets, and the retired assets show up in that as expected.

    We've recently uninstalled an unlicensed version of Asset Management and had to re-install Task Server as a result

    I'm guessing the data set used by Task Manager is not the same as the Collection showing in Resources, any clues as to how i might get them to sync up?


    NS 6.0 SP3, Inventory 6.1 sp3, Task Management 6.0.1505 -

    regards,
    Justin


  • 2.  RE: Retired assets still showing in Task Manager
    Best Answer

    Posted Dec 09, 2009 12:12 AM
    Found the solution - was a combination of some assets connecting to the wrong Task Server because the local one was not working properly (IIS settings mostly) and the CMDB Inventory Clean Up etc had not been enabled yet.

    Pays to regsvr that diagnostics DLL...