Endpoint Protection

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  • 1.  Right-click AV/AS scanning is disabled on 64-bit platforms. Any Idea Why??

    Posted May 14, 2009 08:25 AM
    As I read on the http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007022310384648
    Q: Are there any limitations on the AntiVirus and AntiSpyware on 64-bit platforms?
    A: These components will work as expected with the exception of right-clicking on an item and choosing "Scan for Viruses...". Right-click AV/AS scanning is disabled on 64-bit platforms.

    Have you any idea why? or any idea when it will be implemented??



  • 2.  RE: Right-click AV/AS scanning is disabled on 64-bit platforms. Any Idea Why??
    Best Answer

    Posted May 14, 2009 09:35 AM
    Hi,

           As of now we do not have the tentative date. We will keep you informed once we have some information.



  • 3.  RE: Right-click AV/AS scanning is disabled on 64-bit platforms. Any Idea Why??

    Posted May 17, 2009 12:48 PM
    As I remember, there was some talk reg. this a few months ago, and seems that it's upto the development team to code it that way. Seems that there are some API's or things that need to be worked out.

    What you can do in the meantime is to log in a "Product Enhancement Request" and see if you get any faster response to that.

    Cheers.