You need the following logs to troubleshoot:
On Oracle client: dbclient. This log will show connection attempt with master server.
On Master server: bprd. Here you will see incoming request from client.
Following incoming request, you will see master server resolving IP address to hostname that enables a search of catalog for requested backup. Follow this process through bprd and see at which point does the failure occur.

Log directories do not exist by default - you need to create them.
On Master: create bprd folder under Program Files\Netbackup\logs. Restart NBU Request Service to activate log.

On client:
mkdir /usr/openv/netbackup/logs/dbclient
chmod 777 /usr/openv/netbackup/logs/dbclient

(if you don't do the chmod, the oracle user will not have write permission to the folder and backups and restore that would normally be successful will fail due to the lack of write permission to the log dir.)

You will have to retry the restore...

According to your rman output it sounds like it does not find the backup image on the master server.

Are you restoring to a different client or the same client. If you are restoring to a different client you can use this procedure.

Restore controlfile first
i.e
su - oracle user and run
/usr/openv/netbackup/bin/bplist -C <source client> -t 4 -l -R /
and take a note of the controlfile backup from the date you want to restore from.
If you get a status 135, please
touch /usr/openv/netbackup/db/altnames/No.Restrictions
on the master server and try again.

To Restore connec to Rman on the destination client,
$ORACLE_HOME/bin/rman target / nocatalog

run {
allocate channel ch00 'sbt_tape';
send 'NB_ORA_SERV=<master server>,NB_ORA_CLIENT=<source client>';
restore controlfile to '/tmp/controlfile.ctl' from '<backuppiece for controlfile from bplist output>';
release channel ch00;
}

run {
allocate channel ch00 'sbt_tape';
replicate controlfile from '/tmp/controlfile.ctl' ;
release channel ch00;
}

2.
run {
allocate channel ch00 'sbt_tape';
send NB_ORA_CLIENT=<source client>';
restore database;
recover database;
release channel ch00;
}

alter database open resetlogs;

If you have any problems, create following log directories
on the master
/usr/openv/netbackup/logs/bprd

on the media
/usr/openv/netbackup/logs/bpbrm
/usr/openv/netbackup/logs/bptm

on the client
/usr/openv/netbackup/logs/bpcd
/usr/openv/netbackup/logs/dbclient
change permissions to 777, i,e chmod 777 dbclient

Increase verbose level by adding
VERBOSE = 5
 in the bottom of the /usr/openv/netbackup/bp.conf file.

I hope this helps.

/Oddy

See this docuument:
http://support.veritas.com/docs/278508

I've attached the client and the Master logs....

there is a line in the master logs that says:

bprd: disallowing client restore requests

Is this the cause?

Thanks for your help everyone.

Paste the output of the following

bpgetconfig | grep -i 'DISALLOW.*RESTORE'
bpclient -client srvycoras18
bpclient -client srvycoras18.XXXXXX.priv

Thanks everyone...I got it working.