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Robotic Library down error requesting media tpreq 98

Created: 26 Jul 2012 | 4 comments
Shekhar D's picture

 Reason: Drives are in use, Media server: xyz-55,
       Robot Type(Number): ACS(0), Media ID: N/A, Drive Name: N/A,
       Volume Pool: Incr, Storage Unit: abc_LTO3, Drive Scan Host: N/A,
       Disk Pool: N/A, Disk Volume: N/A
Jul 26, 2012 3:48:53 AM - awaiting resource abc_LTO3. Waiting for resources.
       Reason: Robotic library is down on server, Media server: crods017-55,
       Robot Type(Number): ACS(0), Media ID: N/A, Drive Name: N/A,
       Volume Pool: Incr, Storage Unit: abc_LTO3, Drive Scan Host: N/A,
       Disk Pool: N/A, Disk Volume: N/A
jul 26, 2012 3:53:40 AM - granted resource master server-

Jul 26, 2012 4:24:44 AM - Error bptm (pid=9306242) error requesting media, TpErrno = Robot operation failed
Jul 26, 2012 4:25:08 AM - Warning bptm (pid=9306242) media id C31784 load operation reported an error
Jul 26, 2012 4:25:08 AM - current media C31784 complete, requesting next media Any
Jul 26, 2012 4:58:47 AM - end writing
error requesting media (tpreq) (98)

I received above error and backup job failed with ec-98 I have verified following things from library and media server:

1.Communication with library and vice versa ,robtest looks good.

2.Library side query acs server looks good.

3.all lsm,lmu,cap,port are online on ACSLS library.

What could be the reason to fail job with EC-98 there are multiple job failed on most of the media servers.

Does the problem from library end ACSLS.

Thanks.

Comments 4 CommentsJump to latest comment

revaroo's picture

OS, NetBackup version?

what does \volmgr\bin\vmps show?

Shekhar D's picture

./vmps
   root 2424862 4653062  0  Jul 18    - 1:38 acsssi 13741
   root 4325626     1  0  Jul 18    - 0:23 /usr/openv/volmgr/bin/ltid
   root 4587542 4653062  0  Jul 18    - 0:00 acssel -s 13740
   root 4653062 4325626  0  Jul 18    - 0:00 acsd -v
   root 5505274 4653062  0 08:37:16    - 0:00 acsd -v
   root 8519916 4653062  0 08:37:33    - 0:00 acsd -v
   root 10682396 4653062  0 08:36:23    - 0:00 acsd -v
   root 11796592 4653062  0 08:36:21    - 0:00 acsd -v
   root 3014970 4325626  0  Jul 18    - 14:58 avrd -v
   root 4718936     1  0  Jul 18    - 0:26 vmd -v
   root 5898584 4653062  0 08:37:34    - 0:00 acsd -v
   root 10224066 4653062  0 08:37:12    - 0:00 acsd -v
   root 12321206 4653062  0 08:36:19    - 0:00 acsd -v

OS : IBM AIX

Netbackup version :  6.5

revaroo's picture

Have you tried stopping NetBackup, ensuring all Netbackup processes are down on this media server and then restarting?

Omar Villa's picture

Have u try to mount and dismount the same tape through robtest and acs? This will tell u if u have a bad media or something with the silo.

Omar Villa

Netbackup Expert

Twiter: @omarvillaNBU