Roles needed to export EV mail archive
We have a large number of users who had left the company but their e-mail archives are still present in the EV 9.0 server. Now we would like to clear those up by exporting to PST files and then delete them from the server. We would like to assign an administrator personnel to do the job via EV administration console that is running on a separate machine.
I have set up a Windows Server 2003 machine and installed EV 9.0 administration console and give the administrator personnel the role as PST Administrator. However, when he tried to export an archive, he got an error message saying "Could not connect to the Migrator Server on computer EV9_SERVER1. Check that computer is available. Error: Access is denied".
I tried to assign various roles, such as Messaging Administrator, Exchange Administrator, Power Administrator, and Storage Administrator, even combinations of those, but he still got the same error message.
Can anyone please advise me on this? I was thinking that the PST Administrator role is the only role needed.