Ok i have searched up here and read various threads... tried playing around with A LOT OF THIS and cant get it working..

so quick tidbit..
We have a support group so they are all contractors at various locations. In NS 6 they only use the shortcuts tab and resources tab.
On Shortcuts it points back to a mess of reports that they use. Not sure what they use on the resources tab as this was setup prior to me being here.
I was asked to replicate what we have in NS 6 into NS 7.1 and im finding that difficult.

first thing is that in 6 you could create a new role and under membership add a AD group. Cant do this anymore? from reading the ITMS Implementation Guide it said to import the AD groups. So I did.

This brought in 4 groups and created 4 roles off of those groups. It imported in the users and made them active and assigned them to each role. Ok I get that....

now the users get Access denied. If I add Symantec Administrators to the Member of they gain access and way too many rights, theoretically, as nothing still works for them.

What am I missing? under privileges I have them ALL and under security role manager i have them just about everything..

they cant even get the menu to pop up. I know it is something minimal i am missing.

Appreciate it..