Endpoint Protection

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  • 1.  rollback issue

    Posted Jun 22, 2013 06:03 AM

    Roll back issue. Please help

    sep log

    === Verbose logging started: 21-06-2013  22:50:22  Build type: SHIP UNICODE 5.00.9200.00  Calling process: C:\Windows\system32\msiexec.exe ===
    MSI (c) (CC:D8) [22:50:22:051]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (CC:D8) [22:50:22:051]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (CC:A0) [22:50:22:059]: Resetting cached policy values
    MSI (c) (CC:A0) [22:50:22:059]: Machine policy value 'Debug' is 0
    MSI (c) (CC:A0) [22:50:22:059]: ******* RunEngine:
               ******* Product: C:\SEP\Sep64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (CC:A0) [22:50:22:059]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (CC:A0) [22:50:22:063]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (c) (CC:A0) [22:50:22:063]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\SEP\Sep64.msi' against software restriction policy
    MSI (c) (CC:A0) [22:50:22:063]: SOFTWARE RESTRICTION POLICY: C:\SEP\Sep64.msi has a digital signature
    MSI (c) (CC:A0) [22:50:22:127]: SOFTWARE RESTRICTION POLICY: C:\SEP\Sep64.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (CC:A0) [22:50:22:131]: Cloaking enabled.
    MSI (c) (CC:A0) [22:50:22:131]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (CC:A0) [22:50:22:135]: End dialog not enabled
    MSI (c) (CC:A0) [22:50:22:135]: Original package ==> C:\SEP\Sep64.msi
    MSI (c) (CC:A0) [22:50:22:135]: Package we're running from ==> C:\SEP\Sep64.msi
    MSI (c) (CC:A0) [22:50:22:139]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (c) (CC:A0) [22:50:22:139]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C02FF081-3B1D-47BA-AA68-37D0EA4B75C5}'.
    MSI (c) (CC:A0) [22:50:22:139]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (CC:A0) [22:50:22:143]: MSCOREE not loaded loading copy from system32
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (CC:A0) [22:50:22:147]: User policy value 'TransformsAtSource' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'DisablePatch' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (c) (CC:A0) [22:50:22:147]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C02FF081-3B1D-47BA-AA68-37D0EA4B75C5}'.
    MSI (c) (CC:A0) [22:50:22:147]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (CC:A0) [22:50:22:147]: Transforms are not secure.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Client\AppData\Local\Temp\SEP_INST.log'.
    MSI (c) (CC:A0) [22:50:22:147]: Command Line: SRCLICFILE=EE CURRENTDIRECTORY=C:\SEP CLIENTUILEVEL=0 CLIENTPROCESSID=5580
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{152B7A12-2F5D-4010-9EF8-C49C3AF774B4}'.
    MSI (c) (CC:A0) [22:50:22:147]: Product Code passed to Engine.Initialize:           ''
    MSI (c) (CC:A0) [22:50:22:147]: Product Code from property table before transforms: '{C02FF081-3B1D-47BA-AA68-37D0EA4B75C5}'
    MSI (c) (CC:A0) [22:50:22:147]: Product Code from property table after transforms:  '{C02FF081-3B1D-47BA-AA68-37D0EA4B75C5}'
    MSI (c) (CC:A0) [22:50:22:147]: Product not registered: beginning first-time install
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (c) (CC:A0) [22:50:22:147]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (CC:A0) [22:50:22:147]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (CC:A0) [22:50:22:147]: Adding new sources is allowed.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (c) (CC:A0) [22:50:22:147]: Package name extracted from package path: 'Sep64.msi'
    MSI (c) (CC:A0) [22:50:22:147]: Package to be registered: 'Sep64.msi'
    MSI (c) (CC:A0) [22:50:22:147]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'DisableMsi' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (c) (CC:A0) [22:50:22:147]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (CC:A0) [22:50:22:147]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (c) (CC:A0) [22:50:22:147]: Running product '{C02FF081-3B1D-47BA-AA68-37D0EA4B75C5}' with elevated privileges: Product is assigned.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding SRCLICFILE property. Its value is 'EE'.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\SEP'.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5580'.
    MSI (c) (CC:A0) [22:50:22:147]: TRANSFORMS property is now:
    MSI (c) (CC:A0) [22:50:22:147]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (c) (CC:A0) [22:50:22:147]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming
    MSI (c) (CC:A0) [22:50:22:147]: SHELL32::SHGetFolderPath returned: C:\Users\Client\Favorites
    MSI (c) (CC:A0) [22:50:22:147]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (CC:A0) [22:50:22:147]: SHELL32::SHGetFolderPath returned: C:\Users\Client\Documents
    MSI (c) (CC:A0) [22:50:22:147]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Local
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\Pictures
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Users\Client\Desktop
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (c) (CC:A0) [22:50:22:151]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (c) (CC:A0) [22:50:22:151]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (c) (CC:A0) [22:50:22:155]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
    MSI (c) (CC:A0) [22:50:22:155]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (c) (CC:A0) [22:50:22:155]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Client'.
    MSI (c) (CC:A0) [22:50:22:155]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\SEP\Sep64.msi'.
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\SEP\Sep64.msi'.
    MSI (c) (CC:A0) [22:50:22:155]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\SEP\'.
    MSI (c) (CC:A0) [22:50:22:155]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\SEP\'.
    MSI (c) (CC:D8) [22:50:22:155]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
    === Logging started: 21-06-2013  22:50:22 ===
    MSI (c) (CC:A0) [22:50:22:159]: Note: 1: 2205 2:  3: PatchPackage
    MSI (c) (CC:A0) [22:50:22:159]: Machine policy value 'DisableRollback' is 0
    MSI (c) (CC:A0) [22:50:22:159]: User policy value 'DisableRollback' is 0
    MSI (c) (CC:A0) [22:50:22:159]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
    MSI (c) (CC:A0) [22:50:22:159]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '602'. Its new value: '601'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '602'. Its new value: '601'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '601'. Its new value: '600'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '601'. Its new value: '600'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '600'. Its new value: '502'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '600'. Its new value: '502'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (CC:A0) [22:50:22:163]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition version successfully detected.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '502'. Its new value: '602'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '0'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '502'. Its new value: '602'.
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (c) (CC:A0) [22:50:22:163]: Doing action: INSTALL
    Action 22:50:22: INSTALL.
    Action start 22:50:22: INSTALL.
    MSI (c) (CC:A0) [22:50:22:163]: UI Sequence table 'InstallUISequence' is present and populated.
    MSI (c) (CC:A0) [22:50:22:163]: Running UISequence
    MSI (c) (CC:A0) [22:50:22:163]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
    MSI (c) (CC:A0) [22:50:22:163]: Doing action: Check32BitSupport
    Action 22:50:22: Check32BitSupport.
    Action start 22:50:22: Check32BitSupport.
    MSI (c) (CC:94) [22:50:22:351]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSIFEBF.tmp, Entrypoint: Check32BitSupport
    MSI (c) (CC:C0) [22:50:22:355]: Cloaking enabled.
    MSI (c) (CC:C0) [22:50:22:355]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (CC:C0) [22:50:22:355]: Connected to service for CA interface.
    MSI (c) (CC:0C) [22:50:22:435]: PROPERTY CHANGE: Adding Supports32BitDlls property. Its value is '1'.
    Action ended 22:50:22: Check32BitSupport. Return value 1.
    MSI (c) (CC:A0) [22:50:22:439]: Skipping action: No32BitSupportError (condition is false)
    MSI (c) (CC:A0) [22:50:22:439]: Doing action: FindRelatedProducts
    Action 22:50:22: FindRelatedProducts. Searching for related applications
    Action start 22:50:22: FindRelatedProducts.
    Action ended 22:50:22: FindRelatedProducts. Return value 1.
    MSI (c) (CC:A0) [22:50:22:439]: Skipping action: DowngradeError (condition is false)
    MSI (c) (CC:A0) [22:50:22:439]: Skipping action: LegacyNortonError (condition is false)
    MSI (c) (CC:A0) [22:50:22:439]: Skipping action: LegacySymError (condition is false)
    MSI (c) (CC:A0) [22:50:22:439]: Doing action: DriverCheck
    Action 22:50:22: DriverCheck.
    Action start 22:50:22: DriverCheck.
    MSI (c) (CC:74) [22:50:22:471]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSIFFD9.tmp, Entrypoint: DriverCheck
    DriverCheck SymEvent did not open. Trying accessing via CreateFile
    DriverCheck SymEvent did not open (probably doesn't exist -- this is fine) with: 2
    DriverCheck SymTDI did not open. Trying accessing via CreateFile
    DriverCheck SymTDI did not open (probably doesn't exist -- this is fine) with: 2
    DriverCheck WPS did not open. Trying accessing via CreateFile
    DriverCheck WPS did not open (probably doesn't exist -- this is fine) with: 2
    Action ended 22:50:22: DriverCheck. Return value 1.
    MSI (c) (CC:A0) [22:50:22:479]: Doing action: SetMigrateProperty
    Action 22:50:22: SetMigrateProperty.
    Action start 22:50:22: SetMigrateProperty.
    MSI (c) (CC:44) [22:50:22:507]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSI9.tmp, Entrypoint: SetMigrateProperty
    Action ended 22:50:22: SetMigrateProperty. Return value 1.
    MSI (c) (CC:A0) [22:50:22:515]: Skipping action: SetSNACMigratePropertyAmberPlus (condition is false)
    MSI (c) (CC:A0) [22:50:22:515]: Skipping action: SetSNACMigratePropertyOlder (condition is false)
    MSI (c) (CC:A0) [22:50:22:515]: Skipping action: SetSNACMigratePropertyPreAmber (condition is false)
    MSI (c) (CC:A0) [22:50:22:515]: Doing action: VerifyBFERunning
    Action 22:50:22: VerifyBFERunning.
    Action start 22:50:22: VerifyBFERunning.
    MSI (c) (CC:F0) [22:50:22:543]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSI29.tmp, Entrypoint: VerifyBFERunning
    InstallUtils::CServiceUtil::isServiceRunningChecking status of service: BFE
    InstallUtils::CServiceUtil::isServiceRunningService BFE is currently running.
    MSI (c) (CC!EC) [22:50:22:547]: PROPERTY CHANGE: Adding BFEServiceRunning property. Its value is '1'.
    Action ended 22:50:22: VerifyBFERunning. Return value 1.
    MSI (c) (CC:A0) [22:50:22:547]: Doing action: AppSearch
    Action 22:50:22: AppSearch. Searching for installed applications
    Action start 22:50:22: AppSearch.
    AppSearch: Property: SAVMIGINSTDIR, Signature: SavInstDirSig
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SAVMIGINSTDIR, Signature: SavInstDirSig16
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SCSMIGINSTDIR, Signature: ScsInstDirSig
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SEAMIGINSTDIR, Signature: SeaInstDirSig
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
    AppSearch: Property: SNACMIGINSTDIR, Signature: SnacInstDirSig
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SNACMIGINSTDIR, Signature: SnacInstDirSig16
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SEPMIGINSTDIR, Signature: BasePathTemp
    MSI (c) (CC:A0) [22:50:22:547]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SEPMIGINSTDIR, Signature: BasePath
    MSI (c) (CC:A0) [22:50:22:551]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    AppSearch: Property: SEPMIGINSTDIR, Signature: BasePath16
    MSI (c) (CC:A0) [22:50:22:551]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    AppSearch: Property: OLDSILOFOUND, Signature: OLDSILOSIG
    MSI (c) (CC:A0) [22:50:22:551]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection 3: 2
    AppSearch: Property: OS_SUPPORTS_UI, Signature: findExplorer
    MSI (c) (CC:A0) [22:50:22:551]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\Windows\explorer.exe'.
    AppSearch: Property: IE6FOUND, Signature: sigShdocvw
    MSI (c) (CC:A0) [22:50:22:551]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\SysWOW64\shdocvw.dll'.
    AppSearch: Property: SPMXMLFOUND, Signature: SPMXML
    MSI (c) (CC:A0) [22:50:22:551]: PROPERTY CHANGE: Adding SPMXMLFOUND property. Its value is 'C:\SEP\SyLink.xml'.
    AppSearch: Property: INSTALLEDPRODUCTTYPE, Signature: INSTALLEDPRODUCTTYPESIG
    MSI (c) (CC:A0) [22:50:22:551]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\Common 3: 2
    AppSearch: Property: SERDEFDATFOUND, Signature: SERDEFDAT
    AppSearch: Property: OLDPRODUCTVERSION, Signature: OldProductVersion
    MSI (c) (CC:A0) [22:50:22:551]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2
    AppSearch: Property: MIGRATIONPENDINGREBOOT, Signature: MigrationPendingRebootSig
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\VolatileInstallData 3: 2
    AppSearch: Property: UNINSTALLREBOOTREQUIRED, Signature: UninstallRebootSig
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding UNINSTALLREBOOTREQUIRED property. Its value is '1'.
    AppSearch: Property: SYMRASMAN_REG13_PATH, Signature: SymRasMan_1
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_PATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG13_INTERACTIVEUIPATH, Signature: SymRasMan_2
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_INTERACTIVEUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG13_CONFIGUIPATH, Signature: SymRasMan_3
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_CONFIGUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG13_IDENTITYPATH, Signature: SymRasMan_4
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_IDENTITYPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG25_PATH, Signature: SymRasMan_5
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_PATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG25_INTERACTIVEUIPATH, Signature: SymRasMan_6
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_INTERACTIVEUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG25_CONFIGUIPATH, Signature: SymRasMan_7
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_CONFIGUIPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SYMRASMAN_REG25_IDENTITYPATH, Signature: SymRasMan_8
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_IDENTITYPATH property. Its value is 'C:\Windows\System32\rastls.dll'.
    AppSearch: Property: SPA51BLOCK, Signature: SPA51Block
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
    AppSearch: Property: OLDAPPDATADIR, Signature: SEPAppDataDirSigTemp
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: OLDAPPDATADIR, Signature: SEPAppDataDirSig
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
    AppSearch: Property: FOUNDLIVEUPDTHST, Signature: findLiveupdatehst
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1324 2: Data\Config 3: 1
    AppSearch: Property: FOUNDSETTINGSHOSTSLIVEUPDATE, Signature: findSettingsHostsLiveUpdate
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1324 2: Data\Config 3: 1
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1324 2: Data\Config 3: 1
    AppSearch: Property: FOUNDSNACSLF, Signature: findSnacSlf
    AppSearch: Property: WINDOWSFUNDAMENTALS, Signature: findWindowsFundamentals
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\WinFLP\Optional Components 3: 2
    AppSearch: Property: DEFENDERFOUND, Signature: DEFENDERFOUND
    MSI (c) (CC:A0) [22:50:22:555]: PROPERTY CHANGE: Adding DEFENDERFOUND property. Its value is 'Microsoft Windows Defender'.
    AppSearch: Property: WINDOWSFIREWALLSTATE, Signature: GetFirewallState
    MSI (c) (CC:A0) [22:50:22:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\TSE 3: 2
    AppSearch: Property: SYSFERFOUND64, Signature: findSysferDll64
    AppSearch: Property: SYSFERTHUNKFOUND64, Signature: findSysferThunkDll64
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1325 2: sysferThunk.dll
    AppSearch: Property: OUTLOOKFOUND, Signature: OUTLOOKSIG1
    MSI (c) (CC:A0) [22:50:22:559]: PROPERTY CHANGE: Adding OUTLOOKFOUND property. Its value is 'C:\Program Files (x86)\Microsoft Office\Office12\'.
    AppSearch: Property: OUTLOOKFOUND, Signature: OUTLOOKSIG2
    AppSearch: Property: EXCHANGEFOUND, Signature: EXCHANGESIG
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2
    AppSearch: Property: NOTESFOUND, Signature: NOTESSIG
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2
    AppSearch: Property: SAVCORP7XFOUND, Signature: SavCorp7XSig
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition 3: 2
    AppSearch: Property: NORTONFOUND, Signature: DingSiloSig
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7} 3: 2
    AppSearch: Property: FOUNDBROWSERPROTECTIONLITE, Signature: SymBLPSig
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\SymBPL\{D270A25E-8BB6-4895-8517-89B898969BBF} 3: 2
    AppSearch: Property: SAVSMIGFOLDER, Signature: SAVSMIGFOLDERSIG
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
    AppSearch: Property: SDIDATFOUND, Signature: SDIDATFOUND
    AppSearch: Property: SYSFERFOUND32, Signature: findSysferDll32
    AppSearch: Property: SYSFERTHUNKFOUND32, Signature: findSysferThunkDll32
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1325 2: sysferThunk.dll
    AppSearch: Property: FOREFRONTTMGFOUND, Signature: foreFrontTMG
    AppSearch: Property: FOREFRONTTMGFOUND, Signature: ForeFrontTMGSig
    AppSearch: Property: FOUNDSEPSLF, Signature: findSepSlf
    AppSearch: Property: TEEFERFOUND, Signature: TEEFERFOUNDSIG
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SYSTEM\CurrentControlSet\services\Teefer2 3: 2
    AppSearch: Property: PENDINGMODULEREMOVAL, Signature: PENDINGMODULEREMOVALSIG
    MSI (c) (CC:A0) [22:50:22:559]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\{E1A40A89-2B89-44FA-9E96-395B7D7F03AC}\Install 3: 2
    AppSearch: Property: FOREFRONEXCFOUND, Signature: ForeFrontExchange
    AppSearch: Property: SNACNPFOUND32, Signature: findSnacNp32
    AppSearch: Property: SNACNPFOUND64, Signature: findSnacNp64
    MSI (c) (CC:A0) [22:50:22:559]: PROPERTY CHANGE: Adding SNACNPFOUND64 property. Its value is 'C:\Windows\system32\snacnp.dll'.
    AppSearch: Property: VC8B762CHECK, Signature: VC8b762CheckSig
    AppSearch: Property: VC8B42CHECK, Signature: VC8b42CheckSig
    MSI (c) (CC:A0) [22:50:22:563]: PROPERTY CHANGE: Adding VC8B42CHECK property. Its value is 'C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\'.
    AppSearch: Property: VC8B1416CHECK, Signature: VC8b1416CheckSig
    AppSearch: Property: WSCONFONLINE, Signature: WSConfOnlineSig
    MSI (c) (CC:A0) [22:50:22:563]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\WholeSecurity Inc.\Confidence Online(tm) Server 3: 2
    Action ended 22:50:22: AppSearch. Return value 1.
    MSI (c) (CC:A0) [22:50:22:563]: Doing action: checkInstallBlocksUI
    Action 22:50:22: checkInstallBlocksUI. Searching for installed applications
    Action start 22:50:22: checkInstallBlocksUI.
    MSI (c) (CC:AC) [22:50:22:599]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSI59.tmp, Entrypoint: checkInstallBlocksUI
    MSI (c) (CC!3C) [22:50:22:607]: PROPERTY CHANGE: Adding IdcXmlPath property. Its value is 'C:\Windows\Temp\idc.xml'.
    IDCCA:  CMsiUtil::isActionScheduled: Unable to fetch view (Result: 259)
    Action ended 22:50:22: checkInstallBlocksUI. Return value 1.
    MSI (c) (CC:A0) [22:50:22:647]: Doing action: CommunicateLaunchConditions
    Action 22:50:22: CommunicateLaunchConditions.
    Action start 22:50:22: CommunicateLaunchConditions.
    MSI (c) (CC:74) [22:50:22:695]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSIA8.tmp, Entrypoint: CommunicateLaunchConditions
    Communicate LC: NOT Version9X=1
    Communicate LC: VersionNT > 500=1
    Communicate LC: NOT WINDOWSFUNDAMENTALS=1
    Communicate LC: (NOT MIGRATIONPENDINGREBOOT) OR SISFAILED=1
    Communicate LC: (NOT UNINSTALLREBOOTREQUIRED) OR Installed=0
    Communicate LC: Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
    Communicate LC:  calling communicate state with the following arguments:
    Communicate LC: Prodversion = 12.1.3001.165
    Communicate LC: PathToSylink = C:\SEP\
    Communicate LC: Oldversion =
    Communicate LC: ReasonStr = Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
    Communicate LC: StatusCode = 302469124
    Communicate LC: Communicator failed to communicate.
    Action ended 22:50:23: CommunicateLaunchConditions. Return value 1.
    MSI (c) (CC:A0) [22:50:23:215]: Skipping action: IsAdmin (condition is false)
    MSI (c) (CC:A0) [22:50:23:215]: Doing action: preLaunchCond
    Action 22:50:23: preLaunchCond. Examining launch conditions
    Action start 22:50:23: preLaunchCond.
    MSI (c) (CC:6C) [22:50:23:251]: Invoking remote custom action. DLL: C:\Users\Client\AppData\Local\Temp\MSI2EB.tmp, Entrypoint: preLaunchCond
    IDCCA:  preLaunchCond - Launch condition `4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.` with condition `(NOT UNINSTALLREBOOTREQUIRED) OR Installed` failed
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:283]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2731 2: 0
    Unable to determine feature state: 1606
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2732 2: 0
    IDCCA: Unable to get target path (Result: 267)
    MSI (c) (CC!EC) [22:50:23:287]: Note: 1: 2732 2: 0
    IDCCA: Unable to get target path (Result: 267)
    IDCCA: Machine ID: 6f6ac79b16d3a9d1cd550b63ea9b29dc127a953
    IDCCA: HttpQueryInfo: 0  Error: 12007
    IDCCA: Logout failure:0 12007
    Action ended 22:50:30: preLaunchCond. Return value 1.
    MSI (c) (CC:A0) [22:50:30:568]: Doing action: LaunchConditions
    Action 22:50:30: LaunchConditions. Evaluating launch conditions
    Action start 22:50:30: LaunchConditions.



  • 2.  RE: rollback issue

    Posted Jun 22, 2013 06:06 AM

    have you try to restart the system?



  • 3.  RE: rollback issue



  • 4.  RE: rollback issue
    Best Answer

    Posted Jun 22, 2013 06:23 AM

     

    preLaunchCond - Launch condition `4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.` with condition `(NOT UNINSTALLREBOOTREQUIRED) OR Installed` failed

     

    according to log remove the below entry

     

    Open registry and go to 
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
    hight light Session Manager on the right hand side delete the value 
    PendingFileRenameOperations

    Also delete the same value from
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet001\Control\Session Manager\PendingFileRenameOperations

    Find the attach thread Vikram Solution Comment

    https://www-secure.symantec.com/connect/forums/alleged-pending-system-changes-require-reboot-errors-endpoint-installer#comment-3283371

    Installation fails with the message "Pending system changes that require a reboot have been detected"

     

    Article:TECH103109  |  Created: 2007-01-16  |  Updated: 2013-01-11  |  Article URL http://www.symantec.com/docs/TECH103109

     



  • 5.  RE: rollback issue

    Posted Jun 22, 2013 03:41 PM

    Make sure you DO NOT reboot after deleting the "PendingFileRenameOperations" registry key. Delete it than run setup.exe to try the install again.

    If you reboot after deleting, it will likely come back.