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rolling back

Updated: 02 Apr 2012 | 9 comments
Anurag7901's picture
Anurag7901
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This issue has been solved. See solution.

I am very new to symantec endpoint.can any one help me why it is rolling back???

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Anurag7901's picture
15
Feb
2012
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Anurag7901

It is urgently required

It is urgently required

Symantec World's picture
15
Feb
2012
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Symantec World

Re

What is the Operating system and which version of SEP installing on the same?

Regards, M.R

Sayan's picture
15
Feb
2012
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Sayan
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Go to this link :

Go to this link : http://www.symantec.com/business/support/index?page=content&id=TECH167781&actp=search&viewlocale=en_US&searchid=1329296088642

Regards

Sayan

http://www.symantec.com/business/support/index?page=products&locale=en_us

Ajit Jha's picture
15
Feb
2012
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Ajit Jha
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Can you please post the

Can you please post the SEP_INST log file

Regards'

Ajit Jha

Technical Consultant

STS

DCOMP's picture
28
Feb
2012
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DCOMP

If you are facing this issue

If you are facing this issue on windows 7, vista and 2008.

So you can disable the UAC (User Access Control).

 

Sonday's picture
26
Mar
2012
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Sonday

Try this steps to disable the

Try this steps to disable the UAC account in control panel

  • Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.

  • Click Turn User Account Control on or off.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  • Select the Use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the check box to turn off UAC, and then click OK.

Ariv's picture
27
Mar
2012
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Ariv

Hi Anurag7901

Provide us the necessary information,

SEP version

OS with SP version

Error message if any

SEP_inst.log

Anurag7901's picture
02
Apr
2012
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Anurag7901

Solution   Re-register

Any solutuions please??

Ajit Jha's picture
02
Apr
2012
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Ajit Jha
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  Solution   Re-register

 

Solution

 

Re-register MSI by:
 
Start run -> msiexec /unregserver ->click OK
 
then
 
Start run -> msiexec /regserver ->click OK
 
 
Reference: http://www.symantec.com/connect/forums/i-cant-uninstall-or-remove-feature-endpoint-client-my-manager-server
 
 
 
Incase upon Registering the MSI , Receive Error: "Process marked for deletion"
 
1) Install Windows Installer 4.5 Redistributable on the server and restarted the server.
 
http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en
 
2) Re-register MSI by:
 
Start run -> msiexec /unregserver ->click OK
 
then
 
Start run -> msiexec /regserver ->click OK
 
3) Uninstall Liveupdate and Check if the Windows Installer service is in Stopped mode and type is Manual.
 
4) Re - run the Setup.exe file for Symantec Endpoint Protection Manager.
 

Regards'

Ajit Jha

Technical Consultant

STS

SOLUTION

Technical Support

Symantec.com

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