Endpoint Protection

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  • 1.  Rolling Back Action

    Posted Jan 05, 2012 04:51 AM

    Hello frndz..

    Im unable to install SEP in vista machine.. Rooling back action is happening..how can i solve this issue ..can anyone help me..

    .



  • 2.  RE: Rolling Back Action

    Posted Jan 05, 2012 05:12 AM

    Hello kp.ashok87

     

    Could you please paste the sep_inst logs by going to Start>run and type %temp%

     

    Also what version of SEP are you trying to install? and some more information of the OS.



  • 3.  RE: Rolling Back Action

    Broadcom Employee
    Posted Jan 05, 2012 05:14 AM

    can you please pass on sep_inst.log ( located under %temp% folder)?



  • 4.  RE: Rolling Back Action

    Posted Jan 05, 2012 05:15 AM

    hello Homer,

     

    I deteled temp files and i trying to install SEP 11.0.6200.754 in windows vista OS



  • 5.  RE: Rolling Back Action

    Posted Jan 05, 2012 05:18 AM

    Hello kp.ashok87

     

    Could you let us know at what point does the client install comes to fail? And if possible could run the setup again and try to re-generate the log file?



  • 6.  RE: Rolling Back Action

    Posted Jan 05, 2012 05:22 AM
      |   view attached

    Hello Pete,

     

    plz. find the attached file of SEP_INST.LOG file

    Attachment(s)

    rar
    SEP_INST_0.rar   90 KB 1 version


  • 7.  RE: Rolling Back Action
    Best Answer

    Broadcom Employee
    Posted Jan 05, 2012 05:28 AM

    its' error

    LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206

    for the error , check this article

    http://www.symantec.com/business/support/index?page=content&id=TECH122691