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RPC Server unavailable

Created: 13 Apr 2005 • Updated: 21 May 2010 | 6 comments

I have recently taken over the management of Storage Central 5.2 and I am having difficulties with running the reports.
When I try to submit reports I get the error message "RPC Server Unavailable". An output file is created with "No objects meet the selected criteria", although I know this is not true.
I know that this is a recognised problem and have installed SP1 and 2.
However the issue is still unresolved. Has anyone else come up against this issue after installing the SPs?

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Stumpr2's picture

Error - RPC Server Unavailable

Exact Error Message
The RPC Server is unavailable

When trying to connect to another server using the VERITAS Storage Exec (tm) 5.3 Administration Console, the error "RPC Server is unavailable." is returned.

This error may occur if the connection to a remote server is temporarily interrupted, i.e. restarting the QuotaAdvisor service, or the server to which you are connecting is behind a firewall which does IP address translation. Storage Exec uses Distributed Component Object Model (DCOM) which requires the IP address of the server to communicate. You must reconfigure your firewall, or manage this server from the same network segment.

See;... for more information.

Related Documents:

272297: How to define ports used by VERITAS Storage Exec (tm) and VERITAS StorageCentral (tm)

270419: QuotaAdvisor Server Update 5.2.321.11 - service crashes and objects not viewable was edited by:
Bob Stump

VERITAS ain't it the truth?

600111079's picture

I also have the same problem... And it is when i am trying to run reports from the local server, not a remote server as the KB describes.

Octavio Formoso's picture

I have the same problem too, when i launch a trending report in the same server...

Eliana Muñoz's picture

I have the same problem, but when i enter the license the problem was solve but i installed the hot fix numer 14 and the problem come back.

Mohammad Ansari's picture

you can also receive this error when you run a report on a machine which has a firewall on or the machine where you're running the report from doesn't have access to the remote machine.


Dmitriy Solodovnikov's picture
Hello all!
i have the same problem with SE 5.5, when i try to switch on option to scan inside archives i'm getting this error. I have two cases opened with dearest VERITAS Support about this problem and still I had no reply at all. Does anybod know what to do with error? we have no firewalls at all.