Rtvscan high CPU

Richard.Ralph's picture

I upgraded our SEPM's to MU5. I installed the new client on several computers this week. I am noticing that the new client when it start to scan will use up to 50 percent CPU. It does not scale back as well as the old client. I am really noticing my apps running slower when the scan is running. With the old client I did not see as much of an imapct on the apps. Is anyone else seeing this same issue.

Vikram Kumar-SAV to SEP's picture

 Well..The Scan performance

 Well..The Scan performance impact should have been reduced by the latest version.
Would suggest making neccesary Exceptions and Scheduling the Scan outside/off office hours.

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Rafeeq's picture

Hi

if you find any files here. try deleting it and check if CPU goes down
when it runs the scan, it will scan the quarantine and will take high cpu

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine folder

Rafeeq

Richard.Ralph's picture

The scans are scheduled to

The scans are scheduled to run at night. If the computer is not on when it is scheduled to run the scan then SEP will scan when the computer when it is  turned back on. My laptop was not on during the schedule scan so when I got back to the office and powered it on. It ran the scan. The list of Exceptions has not changed nor do I feel that adding more will effect the CPU utilization. I am just noticing that the new client does not scale back as fast and as the old.