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RTVscan high CPU usage 50% or more

  • 1.  RTVscan high CPU usage 50% or more

    Posted Jul 21, 2008 02:36 AM

    I'm using SAV 10.1.6.6010 on our servers. These servers are Domain Controllers, with Exchange 2003 and Oracle installed.

    I've excluded all working folders of exchange and oracle.

    Every friday a scheduled scan is started, and after some time rtvscan.exe is using 50% or more cpu time. This behaviour is not on all servers; most of the servers seems to scan just fine. The thing is that I can't pinpoint a specific server, because it seems to happen randomly. One week it is just 1 server, another week 4 servers.

    The only way to resolve the problem is to reboot the servers. I can't stop the Symantec services when rtvscan is using this high amount of CPU time.

    Is there a tool to stop rtvscan? And does anybody know what is the cause of this problem?