Endpoint Protection

Endpoint (11.0.2000.1567) runs on my laptop (XP/SP3), where it was installed by my former employer.  Since I left that organization, two years ago, the software seemed to run and update fine.  While I thought that situation odd, I awaited a license-renewal notice or some such.  Recently, the entire system has begun running quite slow at times, occasionally approching nonresponsiveness.  Primary suspects seem to be rtvscan.exe (peak memory > 240M, page faults > 1.3M) and, today, coh32.exe (cpu usage spikes > 35%).  NavLogon.dll is in the proper location, and the registry entry points there.    livei

What's going on here?  Is Endpoint corrupted or out-of-date, or am I looking in the wrong direction?

The SEP version that you are using is almost 3 yrs old. The latest version is 11.0.6300.xx more than 1000 fixes have been applied in between these 2 versions.

So migrate to the latest version in your case first to 11.0.6 then 11.0.6300.xx

Hello,

In your Case, the best option is to uninstall SEP as ofcourse, you cannot upgrade as you don't have license for the same.

You wouldn't receive any notification, as probably you may have not registered for the same.

Installing Either Norton Version or Purchasing Symantec Endpoint Protection License may help you get the upgraded version.

The issue in your machine is not Corruption of SEP. However, there were some bugs in version SEP 11.0.2000 which were not fixed and the same in your case was not fixed since last 2 years.

Incase if you have a latest version, here are the steps below to upgrade which is recommended.

Since you are carrying  Older version 11.0.2000

We recommend you to upgrade the Symantec Endpoint Protection Manager and all clients to Latest version.

Since you are carrying old version, there would be 2 upgrades you will have to go through. Please check the steps below:

1) From Symantec Endpoint Protection 11.0.2000  to Symantec Endpoint Protection 11.0.6005 (RU6a)

http://www.symantec.com/business/support/index?page=content&id=TECH131653&locale=en_US

2) From Symantec Endpoint Protection 11.0.6005 (RU6a) to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)

http://www.symantec.com/business/support/index?page=content&id=TECH155655

Reason:---> check the Release Notes below:

Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x

Unfortunately, since this was installed by a former employer, you are no longer licensed to use the current version installed on your laptop, or migrate to a newer build. Your best option is to remove SEP and purchase Norton Internet Security.

Ted is probably right..I think I din't read the question probably..however even if you had license that version is really outdated.. :)