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Rtvscan.exe takes about 8 hours to complete a scheduled scan

Updated: 22 May 2010 | 8 comments
Alimo77's picture
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we have one client server where the scan is taking about 8 hours to complete and during that time uses all of the CPU...I am not too concerned with the amount of CPU being used I understand it takes what it can, but why does the scan take so long.  I just deleted 8 GB of data yesterday thinking that would speed it up and it is still taking a long to complete.

Any thoughts?

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Kedar Mohile's picture
09
Sep
2009
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Some info ..

What is the

  1. Total USED space on the HDD ?
  2. CPU configuration ?

Thanks :)

Alimo77's picture
09
Sep
2009
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Total Used Space is 26.8

Total Used Space is 26.8 GB of 37.2 GB, but what is also weird is the scan log says it scanned over 5 million files, but I don't have 5 million files on the server unless it counts other things as files.

the system is Windows 2003 Standard, with 1.8 GHz CPU and 1 GB RAM

Ted G.'s picture
09
Sep
2009
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Do you have a lot of

Do you have a lot of compressed files on the machine? ISO'S? Zips? Also are you scanning network/mapped drives? If so, these things can cause long scan times.

Bijay.Swain's picture
09
Sep
2009
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I m also facing same problem.

I m also facing same problem. cpu core2duo 1gb ram.8 gb data and takes 4 to 5 hours to scan

Bijay.Swain's picture
09
Sep
2009
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i m using sep 11 mr4

i m using sep 11 mr4

Alimo77's picture
09
Sep
2009
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Not too many compressed

Not too many compressed files...there are about 70 zip/compressed files and no ISOs.  Also no network drives are mapped...I guess symantec counts up the files inside the zip and when I counted the files, I only counted the one file, but I can't imagine there are 5 million files in the the 70 zip files.  Does symantc log detail of the scan as to what files are being scanned?

Alimo77's picture
09
Sep
2009
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Also another note...I see a

Also another note...I see a bunch of these warnings in the event logs and I wondering if this could one of the reasons the scan could be taking a long time,

Could not scan 221 files inside C:\Program Files\Apache Software Foundation\Tomcat 5.0\webapps\public\WEB-INF\patches\4-0-499\agentPatch.jar due to extraction errors encountered by the Decomposer Engines.

We have a lot .jar files on the server and they are some kind of compressed file so if this the case we have more the 70 compressed files, but I am wondering if it is also able to get into some of the .jar files and this is why it is scanning so many files...

I will try one night without scanning the compressed files and see if the number goes down.