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RU6MP1 Patch for clients

Created: 31 Aug 2010 • Updated: 02 Oct 2010 | 16 comments
This issue has been solved. See solution.

Hello all,

I upgraded my enterprise SEPM RU6 to RU6 MP1.
After the upgrade process completed, I can see that it is v 11.0.6100.645,
but in the packages there is no sign of this version for the clients, only the older versions (11.0.6005...) and Network Access v 11.0.6100.645.

how can I update the clients to the mp1?

Comments 16 CommentsJump to latest comment

VKalani's picture

If it  is not  listed, then you  would  have to manually  import   the  package into SEPM.
See  this:

http://clientui-kb.symantec.com/kb/index?page=content&id=TECH122824&actp=search&viewlocale=en_US&searchid=1283256829567

-VKalani

Starhome's picture

clientui-kb.symantec.com/kb/index?page=content&id=TECH122824

thanks for that,
when I do that it says that this package already exists... is it the Network Access ?
however, it doesn't really work...

what is it anyway???

Starhome's picture

Actually I found the patch here:
ftp://ftp.symantec.com/public/english_us_canada/pr...

but I still need it between the packages... to install to all the clients.

Vikram Kumar-SAV to SEP's picture

In SEPM- Admin -Install Packages--Import

Select SAV32.info from
RU6MP1 CD1\SEPM\Packages\ SAV32.info

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

SOLUTION
Starhome's picture

there is no SAV32.info,
only SNAC32.info... (and 64 of course)

RoseBoy's picture

Hello Starhome,

You will have to repair SEPM from Add/Remove Pgms.

 

Regards,
Raj Rathode.

 

VKalani's picture

there is no SAV32.info,
only SNAC32.info... (and 64 of course)....are you  sure  you are  browsing to SEP11.0.6100XXX dvd, and not  Snac dvd???

-VKalani

Starhome's picture

I'm browsing to the directory unzipped from the file I downloaded from the FileConnect.
It is SNAC, but gave me the option of upgrading SEP as well.
I don't have any DVDs, I download the packages from FileConnect, and that is the only package that was there.

VKalani's picture

I think you need to go to fileconnect again, and download the corect file for sepm 11.0.6100.XXXX

-VKalani

VKalani's picture

I think you need to go to fileconnect again, and download the corect file for sepm 11.0.6100.XXXX

-VKalani

Starhome's picture

I see now-
I filtered according to windows, and the SEP is x-plat...

Does it matter that I already upgraded to SNAC?
Do I need to upgrade the Manager again?

VKalani's picture

No it is ok , even if you simply add the sep install packages.....

-VKalani

Starhome's picture

So I earned the NAC utilities without meaning to? or is it built in the SEPM RU6 MP1 too?

VKalani's picture

Because you ran setup for snac, you have got the  snac install  packages!!! if you had simply run the setup, to upgrade sepm, from the second file that your downloaded from fileconnect today, you would have not got snac packages...

-VKalani

Starhome's picture

I understand that,
I asked if the NAC and the SEP go together in this update, if the update includes both,

but nevermind, thanks

VKalani's picture

if you had run the correct setup, then you would have has nac insatll  packages.....

-VKalani