Endpoint Protection

 I downloaded Symantec_Endpoint_Protection_11.0.7_MP1_Xplat_En_DVD.zip and Symantec_Endpoint_Protection_11.0.7_Xplat_En_DVD.zip, I could not unzip none of them due to corruption or invalid. I used WinZip and Winzip7. Are these files really corrupted or I have to use a special apps to open it? Thanks.

Files are download from https://fileconnect.symantec.com/

Download it again, and choose the first option please 

Hello,

SEP RU7 download file is self extract.It doesnt required any special apps to open it.

Try to re-download the file.

Also,

Check out the below link,

Obtaining the latest version of Symantec Endpoint Protection

http://www.symantec.com/business/support/index?page=content&id=TECH103088&key=54619

Hello Cityboy,

Please check the disk space on the drive you are trying to extract the Downloaded setup.

I've had FileConnect downloads appear to complete 100% but in fact they didn't.  I now do SHA-1 checks to verify that what I downloaded is the same file Symantec posted.

Don't know about you but my SEP 11 s/n still pulls up zip files on FileConnect.  SEP 12 downloads have changed to self-extracting files.

I downloaded it three times...that's it! no more! the last time I downloaded, I kept an eye on it and it was cut off at 80%, the bad part is that it says "download completed successfully!"- ---Doing SHA-1 just showed me a list of numbers! I don't know what to do with it.

Anyway..anyone know any other sources I could download the file..not https://fileconnect.symantec.com/  please! thanks.

I'm sure there are other utilities out there but check out the following Microsoft KB article to calculate SHA-1 hash values for file validations.  The alpha-numeric string after clicking the SHA-1 link on FileConnect should match the one you calculate using an SHA-1 hash tool on your downloaded file.

http://support.microsoft.com/kb/889768

However, if your downloads are getting cut off, perhaps you should open up a case with Symantec.  Even with an apparently successful d/l, I'd still do an SHA-1 to give you peace of mind that you got the whole file intact.

Hi,

I would suggest to download it from better link. It's around 1.5 GB file.

I believe there won't be any issue from Symantec end.

Or else you can contact your reseller, he can ship CD's for you. 

Hello, 

I have seen a lot of users facing this problem . 

1)Try downloading it from a different machine in the network . 

if the issue still persists try downloading at your home or another network . 

This would certainly help. 

Hello,

What is the size of the downloaded .zip file?

Is that 1.6 GB?

Compare the size with the size shown on the fileconnect website.

Hi,

Select Http to download & download the Software.

Try this Kb and also choose the download method as HTTP

http://support.microsoft.com/kb/813827.