Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

running "bpstsinfo -plugininfo" , getting Memory fault(coredump) ........

Created: 15 Sep 2011 • Updated: 19 Dec 2011 | 2 comments
This issue has been solved. See solution.

Hi All,

 

I am getting following error when i try to run command "bpstsinfo -plugininfo" on a HP-UX 11iv3 machine ( based on IA-64 ) having NBU7.0.

It was a fresh install though.

 

Its return code is 139 which i not found any explanation in Status code guide either.

Can anybody help me to pint out where the problem could be ?

Any trobleshoorting guidence would be helpful for me ....

Comments 2 CommentsJump to latest comment

Murray Butler's picture

Hi,

I have not seen this exact error before, but I wanted to ask if you could possibly check in the /usr/openv/lib/ost-plugins directory for any libstspd* files? If there are any present (these are PureDisk plugin files), could you move them to another directory? They have caused some issues with other partners plugins on HP-UX with their loading, and it has manifested in bpstsinfo previously.

Please try that and reply back with your results.

Thanks,

Murray Butler

SOLUTION
nhstpravar12's picture

Hello Murray,

 

Thanks a lot for your continuous support !

This issue has been resolved now. The problem was that plugin was compiled with gcc and target platform was HP-UX. And GCC is not officially supported on HP-UX.

 

I tried acc compiler ( or HP Compiler ) and then now no loading issues occur.

 

Thanks,

Pravar