running live update
the error i posted in https://www-secure.symantec.com/connect/forums/error-ed800002a is BACK!!!!
so i Ran Live-Update which said we had the latest version of Backup Exec SR already.
Ran Liveupdate again and still said i had the latest version
in liveupdate there is no option for Backup Exec System Recovery.
Downloaded the 8.5.5 patch below
and it states Gives the follwoing error
The upgrade patch cannot be installed by the window installer service because the program to be upgraded may be missing, or the upgrade patch may be a different ot the program. Verify that the program exists on you computor and that you have the correct upgrade patch."
the file i downloaded was
Symantec_Backup_Exec_System_Recovery_8.5.5_Patch_335028.exe
Am I downloading the wrong patch? or doing anything wrong here?
Comments
FYI You can get the 8.5.5
FYI
You can get the 8.5.5 patch here:
http://support.veritas.com/docs/335028
Please mark thread as solved if you consider this to have answered your question(s)
If i Download from
If i Download from there
then go into Backup_Exec_System_Recovery_Server_Edition Folde
and download Symantec_Backup_Exec_System_Recovery_8.5.5_Patch_335028.exe
Will i get the same error.?
Possibly but I just wanted
Possibly but I just wanted you to confirm this for us. If you do, you may need to do a complete re-install of 8.5.
Please mark thread as solved if you consider this to have answered your question(s)
Why?
Why?
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