Client Management Suite

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  • 1.  Running a task question!!

    Posted Sep 10, 2010 10:35 AM

    If I run a task (say for example 'copy file' job) for 50 laptops. what happens if the laptops are offline. How long will it keep checking till the job fails. ? The reason I ask is I have done that (suprisingly) and 50% timed out. Is there anyway to keep this job active so when eventually the laptops come online they got this file copied ?

    Thanks

    Joe.



  • 2.  RE: Running a task question!!

    Posted Sep 10, 2010 11:32 AM

    It's based on your task timeout.  Click 'Advanced..' and then the 'Run Options' tab, and you have a timeout value in minutes.  If they're off for more than the minutes, the task will fail.



  • 3.  RE: Running a task question!!

    Posted Sep 10, 2010 12:12 PM

    It maybe me but I cant see an advance button for the 'copy file' job. Its CMS 7 i'm using.!

     

    Joe.



  • 4.  RE: Running a task question!!

    Posted Sep 10, 2010 12:23 PM

    Log in to Console
    Manage > Jobs and Tasks
    In the left pane, select your job
    In the right pane, click the Advanced... button
    Modify the setting under Run Options tab
    Click OK
    Click Save Changes



  • 5.  RE: Running a task question!!

    Posted Sep 13, 2010 05:47 AM

     

    seems I dont have this button on the 'Copy file' job. See screenshot
     
     
    Joe.


  • 6.  RE: Running a task question!!

    Posted Sep 13, 2010 10:06 AM

    If you highlight a failed Quick run, and click the details button, and drill down, what are the failure messages?



  • 7.  RE: Running a task question!!

    Posted Sep 14, 2010 04:36 AM

    Hi, 

    Here the messages i'm getting.

     

    <nobr>Status: </nobr> Failed
    <nobr>Return code: </nobr> -1
    <nobr> </nobr>  
    <nobr>Start time: </nobr> 09/09/2010 17:18:32
    <nobr>End time: </nobr> 10/09/2010 09:19:45
    <nobr>Total run time: </nobr> 961 min 12 sec


    The task timed out on the Task Server while waiting for the agent to pick it up.

     

    cheers

     

    Joe.



  • 8.  RE: Running a task question!!

    Posted Sep 14, 2010 07:04 AM

    A workaround would be to create a job that seeks to perform a task (that does have a timeout) before your Copy File task (which does not have a customizable timeout, from what I can see).  For example, you could run a Power Control task to Turn On the computer, and use the Advanced.. button to set a timeout of 2160 minutes (36 hours) before trying the Copy File task.



  • 9.  RE: Running a task question!!

    Posted Nov 08, 2010 02:08 PM

    That's better than what I have in v6 today.  Glad to see this is improved in v7!