I think this is a repost of a thread you already have open elsewhere in this forum. You also have a cut and paste problem with the same sentence repeated several times.

The 1004 error looks like it could be caused by a VBscript which calls the Excel automation object to load an add-in. For this to work three things are required:

1. Excel should not be running.

2. Excel must have been started at least once by the user for whom the installation is taking place.

3. The code needs to run under the user account for which it is being installed, as Excel add-ins are installed to the user's profile.

If you are deploying with a different account to that which will use the Excel add-in, you need to run the script via self healing so that the add-in gets included automatically. Or you need the user to manually add the add-in to Excel.

I suspect that if you install the MSI silently or with a reduced UI, it may interfere with the correct operation of the installer. Does running the EXE allow a silent install?  If it does, then my suspicion is not an issue.

Runtime Error 429 may be caused by your Browser permissions or if you are using a browser other than IE, as ActiveX is only supported by IE.

IE Browser policies may also disable the running of ActiveX controls unless their source is included in the security list as a safe location.

No doubt actually googling on the errors will provide you with a list of other possibilities.

Hi Edt,

This post relates to the old one as it is based on same application. Initially I had problem with the Raw media and now the error I am getting is when I package the application.

Now the baseline of the post is, I am gettin this  RUNTIME ERROR - 1004.  Everything on Google is related to VB code. This is not helping me out as I need to work around with the MSIs alone and no other option.

 The first MSI (Base part) is installing fine as I launched the shortcut and there was an extra TAB (TM1) in EXCEL.It didn throw any error. but after installing the second one (Workflow), when I launched  the shortcut I got this Runtime Error -1004.

What i assume is the second MSI is altering something/replacing some files. How do I troubleshoot this issue. I have no clue.

Thank you

Hitesh

Would it be fair to assume that you are new to packaging?

When you say you are "repackaging" these apps, are you capturing MSI installs?

If you are using capture, you will find that the capture process only records the changes that an installer makes, but does not record the method by which those changes are made - and the method can be as important as the changes.

For the moment however,. you suspect that the second MSI is altering something or replacing some files but you cannot see how to diagnose this. One way is to open a copy of this MSI in your editor and look at what files are being installed to what locations, and what registry keys are being installed. This can then be compared with a test machine that has the first version installed and you will be able to compare existing files and registry keys with the new ones that the second MSI installs.

The other technique is to enable verbose logging of the MSI install, and then review the changes that are recorded in the logfile.

Finally, there is the option of using a capture tool to record the changes made during the installation of the second MSI, as there may be custom actions involved which do more than just replacing files and registry keys, so any changes recorded in the capture which are not in the file or registry tables of the second MSI are likely to be due to custom actions (or normal operating system changes).

Please indicate what steps you have taken so far to try and diagnose runtime 1004. Some suggestions were made earlier in this thread so until you tell us whether any of the suggestions have been tried, it is difficult to take this any further.