Data Loss Prevention

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  • 1.  Russian filenames in incident details

    Posted Oct 17, 2014 03:07 AM

    Hi.

    I see correct russian filenames in incident details in Enforce console (f1 pic)

    But whet I try to save file to hard disk, I see only unreadable character in save dialog (f2 and f3 pics)

    How can I correct this issue?

    I have russian language pack installed on Enforce (f4 pic)

    Thanks.



  • 2.  RE: Russian filenames in incident details

    Posted Oct 21, 2014 08:15 AM

    If you want to save the file for further investigation, you should click on the file name in the tab "Incident details" ("Сведения об инциденте").



  • 3.  RE: Russian filenames in incident details

    Posted Oct 23, 2014 04:28 AM
    I don't see difference in source of saving file. When I try to save it from "Incident details", I steel see unreadable characters instead of correct filename (f5 and f6 pics)


  • 4.  RE: Russian filenames in incident details

    Posted Oct 23, 2014 04:34 AM

    Which mouse button do you use - right or left?



  • 5.  RE: Russian filenames in incident details

    Posted Oct 23, 2014 05:07 AM

    :)

    Right button. f2 pic - context menu with "Save as" dialog.

    I have not problems with opening (by clicking left mouse button) or saving incident files, but I want to open or save them with correct filenames. If I see correct filenames in Enforce console (so, there are correct filenames in Oracle DB), why I can't see correct filenames when saving these files?