Safari / Firefox and EV 9 - URGENT
We have EV 9.0.1 and we have several users with MACs and Ipads. They all use Safari.
I can see that in MACs we can see the shortcuts (icons do not appear and AE bar also does not appear).
What is most critical is that when we double click on an archived item, it does not retrieve it from EV, it only shows the preview archived message!!
In IE it works fine, which is double-click on a shortcut message, then it retrieves the original message.
Is this a known issue? We need urgent help because we are getting many camplains from non Windows users!