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Safe Mode system updation process

Created: 27 Dec 2012 • Updated: 16 Jan 2013 | 15 comments
This issue has been solved. See solution.

Hi

What is process to update the systems which are in Safe Mode?

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Ashish-Sharma's picture

HI,

Try to run Safe mode networking

Or update manually

Thanks In Advance

Ashish Sharma

 

 

.Brian's picture

You can download the JDB file and run it

https://www.symantec.com/security_response/definit...

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visible_sol's picture

As I know that symantec antivirus services are in stop stage when system is in safe mode, so is their any way to start the symantec service or getting update that clients?

.Brian's picture

SEP in Safemode:

https://www.symantec.com/business/support/index?pa...

How can I run a scan from Safe Mode when using the Symantec Endpoint Protection 12.1 client?

https://www.symantec.com/business/support/index?pa...

How to scan in safe mode when Symantec Endpoint Protection 12.1 is installed.

https://www.symantec.com/business/support/index?pa...

 

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visible_sol's picture

AV Daily Defintion will update after follow the attach links?

Ashish-Sharma's picture

No,

You can try to RUN safemode with networking or update manually..

Thanks In Advance

Ashish Sharma

 

 

Ashish-Sharma's picture

HI Visible,

Safe Mode is for the troubleshooting purpose any SEP policy not working in safe mode.

Check this thread

https://www-secure.symantec.com/connect/forums/need-block-usb-safe-mode-safe-mode-networking

Thanks In Advance

Ashish Sharma

 

 

visible_sol's picture

Ashish - Any possiblity to update the definition in Safe Mode?

.Brian's picture

It would need to be done manually from here:

https://www.symantec.com/security_response/definit...

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Ashish-Sharma's picture

How to update virus definitions and other content with Symantec Endpoint Protection and Symantec Network Access Control

 

Article:TECH102467  |  Created: 2007-01-11  |  Updated: 2011-07-01  |  Article URL http://www.symantec.com/docs/TECH102467

Edit

Or Dounload virus defination 20121227-003-v5i32.exe | FTP file.

http://www.symantec.com/security_response/definitions.jsp

Thanks In Advance

Ashish Sharma

 

 

Sumit G's picture

I have also raised the forum which is related to staartup the service in safe mode but I have not get any solution.

https://www-secure.symantec.com/connect/forums/nee...

 

Hopefully you need to update the same manually otherwise diasble the safe mode option

 

Regards

Sumit G.

SOLUTION
visible_sol's picture

It's mean that Safe Mode system required manually engineer efforts.

Ashish-Sharma's picture

Yes, You can't automatic update SEP in Safemode.

Thanks In Advance

Ashish Sharma

 

 

Ashish-Sharma's picture

 

Hi,

Do you need any more help here??

Thanks In Advance

Ashish Sharma