Endpoint Protection

Recently tried updating my SAV 10.1 virus definitions. It loads definitions, tries to update database. Then GUI has "Scan Engine:" line cleared, and new "Version: 04.06.2012 rev.2" displayed. In some time definitions are rolled back to previous version (with message in log "there're problems with definitions..."). I tried liveupdate, loading definitions with .exe, reinstalling SAV.

Seems problem at the Symantec's side...

reaching EOL that might be the reason

http://www.symantec.com/business/support/index?page=content&id=TECH178551

check this link

http://www.symantec.com/business/support/index?page=content&id=TECH189026

Scan Engine Version information being unavailable in the Symantec AntiVirus 10.x GUI or when viewing client information in the Symantec System Center after updating definitions to 20120515.017 and beyond.

This issue is by design.

Symantec AntiVirus Corporate Edition 10.x is designed to display Scan Engine Version information. The Scan Engine version information that appears in the GUI and is passed to the Symantec System Center is the same and is retrieved by polling version number from the ECMSVR32.DLL file. This field is designed to accept property/version information up to X.X.X.255.

Beginning with definitions of 20120515.017, the version of that file is 121.1.0.291. This information cannot be parsed properly and the Scan Engine field remains blank.

Hello,

Check this Symantec Thread:

https://www-secure.symantec.com/connect/forums/be-aware-symantec-antivirus-corporate-edition-10x-and-symantec-client-security-3x-end-support

This issue is by design.

This information is detailed in TECH189026.

Thank you guys.