SAV 10.1.9 - parent server / installation crashed after Shutdown
Created: 02 May 2012 | 2 comments
Hello,
although the version 10 is not supported any more, i´ll try to find some tipps here. Maybe someone can help me.
The Problem:
After a shutdown the parent-server (Win 2003 R2, SAV 10.1.9) shows dialog-boxes, where symantec wants to install a feature. (infinitive loop).
The first error message is "Blank passwords are not allowed, Please enter a valid password".
After that it appears a dialog-box, where i can set the correct source (although it is already the correct path).
The last message is: "Error 1706. No valid source could be found for product Symantec Antivirus". The windows installer cannot continue.
Before i go the "hard" way with "NONAV" - Has anyone had the same problems with this subject ?
Thanks !
Hurra7
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Hello,
Check this Thread with similar issue:
https://www-secure.symantec.com/connect/forums/right-click-invokes-installer
https://www-secure.symantec.com/connect/forums/symantec-endpoint-protection-client-installation-loop
https://www-secure.symantec.com/connect/forums/sep11-install-loop
Hope that could assist you!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hello Mithun,
thank your for the links ! It´s a little bit different, cause i have the problem on a server and no explicit entry in the Control panel to remove only the client-version on the server.
But i try the proposals insofar as i can. Thanks !
Hurra7
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